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About TeleCapture

TeleCapture is a data capture software from TeleCapture that supports the efficient collection of information from various sources. It combines advanced OCR technology, customizable templates, and multi-format support so users can automate their data entry processes. This tool is designed for businesses that require accurate and fast data processing from documents, images, and forms. TeleCapture also provides real-time validation and error correction features to ensure high-quality data output. Key capabilities: advanced optical character recognition customizable data templates multi-format input support real-time validation error correction mechanisms Best for: enterprises and organizations that need to simplify their data capture tasks across diverse formats.

TeleCapture Details

Vendor
TeleCapture
Year Launched
Location
525 E Big Beaver Rd, Troy, MI 48083
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese.
Users
Sales Agents, Customer Service Representatives, Marketing Managers, Call Center Supervisors
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Tracking, Call Recording, TeleCapture, Televergence

TeleCapture's In-App Market Place

Does TeleCapture have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

Integration with CRMs (Customer Relationship Management systems): Allows users to integrate call tracking and call recording data with their CRM software for streamlined customer management and tracking.

Real-time analytics dashboard: Provides users with a real-time dashboard to monitor call tracking and call recording metrics and data.

Call scoring and evaluation: Allows users to score and evaluate recorded calls based on pre-defined criteria to improve call quality and performance.

Call transcription: Transcribes recorded calls into text for easy review and analysis.

Group call tracking: Enables users to track and record calls for multiple phone numbers or departments within an organization.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), NZD (NZ$), SGD (S$), HKD (HK$), MXN (Mex$), BRL (R$), INR (Rs), CNY (¥), RUB (₽), ZAR (R), AED (د.إ), SAR (ر.س).

Pros & Cons

  • Provides detailed call tracking information
  • Offers call recording for quality assurance and training purposes
  • Helps businesses monitor and improve customer service
  • Enhances sales performance through call analysis
  • Increases overall productivity and efficiency in handling phone calls
  • Limited integration options with third-party software
  • Steep learning curve for new users
  • Occasional technical glitches and bugs
  • Limited customization options for reporting
  • High cost for additional features and storage upgrades

TeleCapture's Support Options

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