TeleTracker logo

TeleTracker

by TeleTracker · Since 2002
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ActiveAvailable globallyCloud
Quick facts
VendorTeleTracker
Year launched2002
StatusActive
LocationPOB 1489 Queen Creek, AZ 85142
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About TeleTracker

A point-of-sale (POS) software solution designed exclusively for wireless and cellular retailers. It provides tools for inventory tracking, employee and sales commission management, customer relationship management (CRM), and reporting.

TeleTracker is a point-of-sale (POS) software system built specifically for the wireless retail industry. The platform offers a suite of tools to manage daily operations, including inventory tracking, employee hour and commission calculation, and customer relationship management (CRM). A key feature is its ability to automatically reconcile commissions from cellular service providers. The software is a Windows-based application and is not compatible with Apple operating systems. TeleTracker emphasizes its support and training, offering free unlimited one-on-one training and online materials. The website indicates the product has been available since at least 2002, with the latest copyright notice in 2016, suggesting it may be a legacy system.

Pros & Cons

Pros
  • Specifically designed for the niche needs of wireless and cellular retailers.
  • Automates the tracking and reconciliation of sales and provider commissions.
  • Real-time reporting gives managers timely visibility into recorded retail business activity.
  • Customer management and automated tasks help organize salesperson relationships and responsibilities.
Cons
  • The software is not compatible with Apple (macOS) systems.
  • Requires Internet Explorer, indicating it is likely based on older technology.
  • The official website appears dated, with the last copyright update in 2016.

Features

Key features

Inventory Tracking

Track store inventory through the cellular retail POS, helping staff organize stock information and giving managers visibility into products held for sales and store operations.

Provider Commission Reconciliation

Track service provider commissions and automatically reconcile them, helping retailers review compensation and identify differences within the commission processes associated with their wireless provider relationships.

Customer Relationship Management

Use the CRM feature to manage customer relationships, helping store teams organize customer information and support interactions within the same system used for retail operations.

Sales Commissions

Track and calculate sales commissions, helping cellular retailers review employee earnings associated with selling activity and organize compensation information within the platform as store operations.

Employee Hours

Record employee hours within the platform, helping retailers maintain time information alongside sales activity and support oversight of staffing records during store management and administration.

Additional features

Cellular Retail POS

Use a point-of-sale solution developed for cellular retail operations, bringing inventory, employee records, commissions, customer relationships, and reporting into a shared operating environment that helps stores organize business information around the specific sales and provider relationships common to wireless retailers.

Commission Calculations

Calculate and track sales commissions using the platform's employee compensation capabilities, helping retailers organize earnings linked to sales activity and review commission information without maintaining every calculation separately from the retail system supporting daily store operations and management reporting processes.

Service Provider Commissions

Track commissions associated with service providers and use automated reconciliation to support review of those records, helping wireless retailers connect commission administration with their broader store operations while identifying differences that may need investigation within the compensation information they manage.

Employee Time Tracking

Track employee hours within the retail system, allowing stores to keep time records alongside other operational information and helping managers review staffing activity through the same platform used to organize sales commissions, inventory, customer relationships, and business reporting for oversight.

Inventory Records

Track inventory through the platform so store teams can maintain product information within their retail workflow, giving managers a basis for reviewing stock alongside selling activity while reducing reliance on disconnected records for the goods handled by their cellular business.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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