TeleWare Mobile Voice and SMS Recording logo

TeleWare Mobile Voice and SMS Recording

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About TeleWare Mobile Voice and SMS Recording

TeleWare Mobile Voice and SMS Recording is a compliant recording solution from TeleWare designed for mobile communications. It provides mobile voice recording, SMS recording, and compliance features so organizations can meet regulatory requirements. The solution helps businesses capture and store mobile communications securely, ensuring data integrity and compliance with industry standards. With capabilities such as SIM-based recording, integration with various platforms, and support for hybrid work environments, it is suited for organizations that require reliable compliance in their mobile communications. Key capabilities: mobile voice recording SMS recording compliance features SIM-based solution integration support Best for: organizations that need to maintain regulatory compliance for mobile communications.

TeleWare Mobile Voice and SMS Recording Details

Vendor
TeleWare
Year Launched
1991
Location
TeleWare House, York Road , Thirsk, United Kingdom
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian.
Users
Compliance Officers, Risk Managers, Legal Advisors, Customer Service Managers, IT Managers, Financial Analysts, Business Continuity Managers, HR Managers, Call Center Supervisors, Quality Assurance Managers
Industries Served
Financial Services, Healthcare, Legal, Insurance, Telecommunications, Retail, Government, Real Estate, Professional Services, Technology and Software
Tags
Call Recording, TeleWare

TeleWare Mobile Voice and SMS Recording's In-App Market Place

Does TeleWare Mobile Voice and SMS Recording have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), SGD (S$), HKD (HK$), KRW (₩), INR (₹), RUB (₽)

Pros & Cons

  • Complies with regulatory requirements like FCA, Dodd Frank, and MiFID II.
  • No need for new handsets; works with existing devices, supporting BYOD policies.
  • Secure, encrypted recording with optional stereo recording for improved analytics.
  • Easy deployment and simple user experience, with automatic recording.
  • Web-based portal for easy access, replay, and archiving.
  • Offers business flexibility with variable storage periods and automatic deletion.
  • Limited to mobile voice and SMS recording, may not cover all communication types.
  • Dependent on SIM-based solution, which may limit compatibility with non-SIM devices.
  • Limited to certain regulatory use cases, primarily targeting financial, legal, and healthcare sectors.

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