Telzio logo

Telzio

by Telzio · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorTelzio
Year launched2013
StatusActive
LocationBeverly Hills, California
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Telzio

Telzio is a cloud communications platform from Telzio that provides voice and messaging services. It offers call routing, virtual fax, and SMS capabilities so businesses can manage their communication needs effectively. The platform supports VoIP technology, allowing users to make and receive calls over the internet, which can reduce costs. Additionally, Telzio provides a user-friendly interface for managing accounts and features, making it accessible for users of all technical levels. Key capabilities: call routing virtual fax SMS messaging VoIP services user-friendly interface Best for: businesses that need a reliable communication solution for both internal and external correspondence.

Telzio by Telzio is a comprehensive cloud communication platform designed to cater to businesses of all sizes. One of its standout features is its ability to provide a complete business phone system with call recording, IVR, unified communications, VoIP telephony, and more, all in one integrated solution. The user interface of Telzio is clean, intuitive, and user-friendly, making it easy for users to navigate and access all the features they need. The design elements are sleek and modern, enhancing the overall user experience. The software offers a range of core functionalities that set it apart from its competitors, including advanced call center capabilities, automated call routing, and customizable IVR menus. In terms of performance, Telzio excels in speed, efficiency, and reliability. It can easily handle large datasets and complex operations without sacrificing performance. The software also integrates seamlessly with other tools and is compatible across different platforms, allowing for a smooth and efficient workflow. Customer support for Telzio is excellent, with a range of resources available including tutorials, FAQs, and community forums.

Pros & Cons

Pros
  • Easy setup and management via a web interface
  • Scalable solution for businesses of all sizes
  • Flexible pricing based on usage
  • High availability with 99.999% uptime
Cons
  • Lacks an in-app marketplace for extra features
  • Additional fees for toll-free numbers and extra services
  • Not a traditional full-service CRM
  • Limited by USD pricing and availability for international payment

Features

Key features

Call Queues

Manage inbound calls efficiently.

Phone Menus

Automatically route incoming calls.

Call Flows

Visually design caller experiences.

Messaging

Intelligent routing of incoming texts.

Mobile, Web, and Desktop

Works on various devices and platforms.

Additional features

Call Routing

Design call flows, phone menus, and queues

SMS/MMS Texting

Includes inbound texting on US numbers

Voicemail

Voicemail-to-email with transcription

Call Recording

Recording and storage of calls

Emergency Calling

911 emergency calling with a low monthly fee

Mobile, Web, and Desk Phones

Available across multiple devices

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Business Plus
USD 50/mo
billed monthly

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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