About iDSS
iDSS is a highly specialized cloud-based Destination Management CRM designed exclusively for Destination Marketing Organizations (DMOs) and Convention and Visitors Bureaus (CVBs).
iDSS is a highly specialized cloud-based Destination Management CRM designed exclusively for Destination Marketing Organizations (DMOs) and Convention and Visitors Bureaus (CVBs). Developed by Tempest, the platform integrates sales, marketing, services, and partner management into a single central interface, allowing regional tourism teams to coordinate efforts efficiently. The software streamlines the complex workflows associated with attracting meetings, conventions, sporting events, and leisure travelers. By unifying stakeholder data, tracking economic impact, and offering tailored pipeline management, iDSS helps destination organizations foster community growth and demonstrate clear, data-driven tourism value.
Pros & Cons
- Tailored exclusively for destination marketing organizations to meet niche travel needs.
- Simplifies meeting and event sales tracking with specialized CVB pipeline management.
- Facilitates seamless community partner communication and local stakeholder engagement.
- Offers outstanding customer support praised by industry operational directors.
- Automates reporting on tourism impact, room nights, and local economic development.
- Limited utility for general e-commerce companies seeking standard transactional CRMs.
- Custom reporting features require administrative training to set up and run properly.
- Mobile access is primarily web-based rather than through a dedicated native phone app.
- Interface can feel cluttered with niche fields that smaller visitor bureaus do not use.
- Implementation process can take significant time due to extensive data migration needs.
Features
Key features
Organizes all DMO accounts, contacts, and partner histories in a central directory
Manages leads, proposals, and room night bookings for conventions and events
Allows local businesses and stakeholders to update profiles and view tourism leads
Generates analytics on economic impact, room demand, and marketing performance
Distributes meeting and event leads to local hotel partners automatically
Additional features
Organizes all DMO accounts, contacts, and partner histories in a central directory
Manages leads, proposals, and room night bookings for conventions and events
Allows local businesses and stakeholders to update profiles and view tourism leads
Generates analytics on economic impact, room demand, and marketing performance
Distributes meeting and event leads to local hotel partners automatically
Coordinates logistics and support services for booked events and groups
Syncs communication histories directly within the customer relationship records
Assigns and tracks internal team deadlines and action items for campaigns
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About iDSS
iDSS is a highly specialized cloud-based Destination Management CRM designed exclusively for Destination Marketing Organizations (DMOs) and Convention and Visitors Bureaus (CVBs).
iDSS Details
iDSS's In-App Market Place
Does iDSS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD, CAD
Pros & Cons
- Tailored exclusively for destination marketing organizations to meet niche travel needs.
- Simplifies meeting and event sales tracking with specialized CVB pipeline management.
- Facilitates seamless community partner communication and local stakeholder engagement.
- Offers outstanding customer support praised by industry operational directors.
- Automates reporting on tourism impact, room nights, and local economic development.
- Limited utility for general e-commerce companies seeking standard transactional CRMs.
- Custom reporting features require administrative training to set up and run properly.
- Mobile access is primarily web-based rather than through a dedicated native phone app.
- Interface can feel cluttered with niche fields that smaller visitor bureaus do not use.
- Implementation process can take significant time due to extensive data migration needs.
iDSS's Support Options
Email Address
info@tempest.imContact
+1 800-274-8774iDSS's Alternatives
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