The Review Solution
About The Review Solution
A SaaS application that helps businesses manage their online customer reviews. It allows sending review requests via text or email and supports over 100 major review sites, consolidating monitoring and responses into a single dashboard.
The Review Solution is a SaaS platform designed for businesses to streamline the collection and management of online customer reviews. Developed by Third Coast Interactive, the tool helps companies improve their online reputation by simplifying the process of soliciting feedback. It supports sending customizable review requests via both SMS and email, allowing customers to post on their preferred platform from a list of over 100 supported sites. Key features include a central dashboard for monitoring new reviews, responding to feedback, and tracking performance over time. The service is offered on a month-to-month basis with a published price of $199 per month, making it accessible without long-term contracts. It is a web-based application, suitable for businesses looking to actively manage their digital presence and customer feedback.
Pros & Cons
- Supports a wide range of over 100 review sites for comprehensive reputation management.
- Offers both SMS and email channels for sending review requests to customers.
- Transparent, contract-free monthly pricing is published directly on the website.
- Allows for customization of review requests, including adding a company logo.
- Provides a centralized dashboard to monitor and respond to reviews efficiently.
- The website does not offer a free trial to evaluate the service before purchasing.
- No native mobile applications for iOS or Android are mentioned.
- Information on integrations with other business software (like CRMs) is not available.
Features
Key features
Gathers customer reviews on over 100 major review sites, including Google, Yelp, and Facebook.
Provides a centralized dashboard to monitor reviews across different sites, track reputation improvements, and respond to feedback.
Allows businesses to personalize review requests sent via text message or email with their own logo and messaging.
Sends review requests to customers via their choice of SMS text message or email.
Enables monitoring of review requests sent and employee activity from a single dashboard.
Additional features
Users can select and rearrange the order of review sites presented to their customers.
Respond to reviews on various sites with a single click from the application's dashboard.
Track the number of customer reviews at a glance to see weekly increases.
Presents a thumbs up/down choice to customers, potentially for internal feedback routing.
Offers specific features for Better Business Bureau reviews.
Pricing
Monthly plans
- Month-to-month
- No termination fee
- Instant BBB reviews
- Facebook reviews
- Google reviews
- Yelp reviews
No contract required.
Source: vendor pricing page →Countries & Languages
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About The Review Solution
A SaaS application that helps businesses manage their online customer reviews. It allows sending review requests via text or email and supports over 100 major review sites, consolidating monitoring and responses into a single dashboard.
The Review Solution Details
The Review Solution's In-App Market Place
Does The Review Solution have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Month-to-month
- No termination fee
- Instant BBB reviews
- Facebook reviews
- Google reviews
- Yelp reviews
No contract required.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Supports a wide range of over 100 review sites for comprehensive reputation management.
- Offers both SMS and email channels for sending review requests to customers.
- Transparent, contract-free monthly pricing is published directly on the website.
- Allows for customization of review requests, including adding a company logo.
- Provides a centralized dashboard to monitor and respond to reviews efficiently.
- The website does not offer a free trial to evaluate the service before purchasing.
- No native mobile applications for iOS or Android are mentioned.
- Information on integrations with other business software (like CRMs) is not available.
The Review Solution's Support Options
The Review Solution's Alternatives
Touchpoints
A web application for U.S. federal agencies to collect customer feedback and manage customer experience…
RightSurvey
RightSurvey is a survey software from RightCom that facilitates the creation and distribution of surveys.…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…