ThinkOwl

Revolutionizes business processes across various areas by automating tasks and communications using advanced AI.

Enables customers to resolve their own issues autonomously through AI-driven dialogues across multiple channels.

Automates responses and manages interactions with customers efficiently.

Aims to significantly increase efficiency in customer support and overall business operations.

A component that fully or partially automates processes, manages customer dialogues across channels, and handles intelligent document processing.

OwlForce manages entire customer conversations across channels like social media, email, chat, WhatsApp, Messenger, voice, and telephone.

OwlForce automatically and accurately processes various documents (emails, attachments, scans), understanding their content, identifying relevant entities, and contextualizing information.

Integrated within OwlForce to automate data extraction from documents/emails and seamlessly transfer it into company systems.

OwlForce is capable of processing voice messages, emails, and text in 18 different languages.

A cloud-based service desk and ticketing system that uses AI to support customer service teams.

OwlDesk centralizes all customer messages from various channels into a single inbox, with AI managing ticket distribution.

OwlDesk assists teams with intelligent case management, providing information from knowledge management and similar past processes.

OwlDesk facilitates understanding of foreign language texts by providing AI-powered translations for employees.

OwlDesk automatically recommends accurate answers to agents from system data and knowledge bases, improving response quality over time.

OwlDesk allows effortless management and customization of customer service processes and responsibilities using digital workflows based on BPMN.

Transforms traditional paper-based customer communication into digital interactions.

ThinkOwl Conversations provides features like mobile forms, electronic signatures, and a chat function for customer inquiries.

ThinkOwl Conversations enables quick and secure digital exchange of documents with customers, either as one-off deliveries or via a digital postbox.

ThinkOwl Conversations allows hospitals to create intelligent, paperless forms that customers can fill and sign on smartphones.

ThinkOwl Conversations offers secure methods for customer identification and legally binding electronic signatures (EES, FES, QES, 2FA, Nect, Video-Ident).

A cloud-based document management system that uses AI to read, categorize, and automate workflows for business-relevant documents.

fileee Business ensures documents are archived in a legally compliant and secure manner.

fileee Business allows direct export of documents to popular accounting software like DATEV, lexoffice, Agenda, and SevDesk.

fileee Business facilitates collaborative work on documents with controlled access for relevant team members.

fileee Business enables assigning tasks related to documents, such as invoice approvals or contract processes.

A digital assistant for end-users to digitize, organize, and securely exchange documents with companies.

Allows scanning documents via smartphone, uploading PDFs, or importing from emails/cloud storage.

AI analyzes documents for quick and highlighted searching of necessary information.

Physical box with barcode integrated with the app for organizing original paper documents.

Users can securely share documents and communicate with companies through fileeeSpaces and chat.

Access to various learning materials including e-magazines, blogs, videos, a library, and a dedicated support center.

Opportunity to experience the platform's features without initial cost.

Option to schedule a personalized demonstration of the platform.