About ThriveDesk
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ThriveDesk Details
Vendor
ThriveDesk
Year Launched
2024
Location
ThriveDesk SEL HUQ SKYPARK, 23/2 Khilji Road, Level 12, Suite 1202, Dhaka, Bangladesh
Deployment
cloud, android
Training Options
documentation, videos
Countries Served
All Countries.
Languages
English, Español, Français, 日本語
Users
Customer Support Manager, Help Desk Agent, IT Support Specialist, Customer Experience Analyst, Business Owner
Industries Served
E-commerce, SaaS, Healthcare, Retail, Education
Tags
Help Desk, Customer Support, Ticket Management, AI Automation, Multi-Channel Support, Self-Service
ThriveDesk's In-App Market Place
Does ThriveDesk have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), DKK (kr), SEK (kr), NOK (kr), HUF (Ft), PLN (zł), CZK (Kč), SGD (S$), HKD (HK$), IDR (Rp), INR (₹), MYR (RM), PHP (₱), TWD (NT$), THB (฿), VND (₫)
Pros & Cons
- Simple and clean user interface
- Features like shared inbox, live chat, and community support
- Easy setup for multiple mailboxes
- Passionate and responsive support team
- Supportive user community
- Well-designed help desk experience
- Lacks some features due to being an early-stage product
- No search function within support tickets
- Native mobile notifications not available
- Some features still on the roadmap and not yet implemented
- Minor initial bugs and issues in earlier versions
ThriveDesk's Support Options
Email Address
help@thrivedesk.comDocumentation
https://help.thrivedesk.com/en/category/developerCommunity Forums
https://www.facebook.com/groups/thrivedeskChatbot
Available