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Software Status:Active

About Ticksy

Ticksy is a help desk software from Ticksy designed for support agents and their customers. It provides features such as Need Help?, Pricing & Signup, and TICKSY Support to simplify support processes. This allows businesses to easily manage customer inquiries and improve response times. The platform is designed to integrate smoothly into existing workflows, ensuring that both support agents and customers find it easy to use. Ticksy also includes cookie management options to comply with necessary regulations. Key capabilities: Need Help? Pricing & Signup TICKSY Support Manage Cookies Necessary Cookies Best for: support teams that need an efficient tool for managing customer interactions.

Ticksy Details

Vendor
Ticksy
Year Launched
2010
Location
New York, New York
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Polish, Japanese, Chinese, Korean
Users
Freelancers, Support Agents, Product Creators, Customer Service Managers, Developers, Digital Marketers, UX/UI Designers, Web Designers, Small Business Owners, Theme/Plugin Authors
Industries Served
Digital Product Sales, E-commerce, Software Development, Creative Services, Web Design, Online Marketplaces, SaaS, Tech Support, Theme & Template Sales, Mobile App Development
Tags
Customer Service, Help Desk, Ticksy

Ticksy's In-App Market Place

Does Ticksy have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), INR (₹), CNY (¥), RUB (₽), MXN ($)

Pros & Cons

  • Simple & Intuitive Interface: No unnecessary complexity or bloat.
  • Fast Ticket Responses: Helps streamline customer service workflows.
  • Ease of Use & Time-Saving: Minimal learning curve and efficient ticket management.
  • Reliable & Well-Supported: Users praise its dependability and responsive customer support.
  • Lightweight & Focused Features: Does what it’s designed to do without overwhelming users.
  • Limited Functionality: Some users wish it had more features.
  • Web-Based Performance: Can be slightly slower compared to locally hosted solutions.

Ticksy's Support Options

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