About Tix
Tix is a ticketing software from Tix that provides a platform for managing event ticket sales. It combines ticket inventory management, real-time sales reporting, and customer relationship management so event organizers can efficiently handle ticketing operations. Users can create multiple event types, customize ticket pricing, and track sales trends. Tix supports various payment options and provides detailed analytics, making it suitable for both small and large events. Key capabilities: event creation real-time analytics ticket inventory management customer support multiple payment options Best for: event organizers and promoters that need a comprehensive solution for managing ticket sales and customer engagement.
Tix by Tix is a cloud-native museum software platform focused on ticketing, admissions, and visitor experience management, designed to streamline front-of-house operations and support outreach, revenue, and analytics for cultural venues. Its core purpose is to combine online and on-site ticket sales, membership management, donations, and access control into a single, easy-to-manage system; typical features include event and timeslot-based ticketing, capacity controls, reserved seating, barcode-based scanning, group bookings, membership tiers with automated renewals, donation widgets, point-of-sale terminals for front desk sales, and role-based staff access. The user interface is web-based and built for non-technical staff: a clean dashboard summarizes daily admissions, sales, and capacity at a glance, with clear wizards for creating events, setting pricing rules, and publishing tickets to public pages or embedded widgets; the public-facing purchase flow is mobile-responsive and minimal-friction, reducing abandonment. Functionality extends into CRM-like visitor records, automated email confirmations and reminders, custom reporting, and basic marketing segmentation; APIs and webhooks enable integration with payment gateways, CMS platforms, CRM systems, and access-control hardware, while built-in reporting and export options simplify financial reconciliation and audience analysis.
Pros & Cons
- +No start-up, monthly, annual, or hidden fees make it financially risk-free to implement.
- +Service fees are very low, and they can be entirely passed on to the ticket buyer.
- +The private label solution ensures the ticket purchasing process seamlessly matches the client's existing website.
- +The system is PCI-DSS Level 1 certified, offering the highest level of payment card security.
- +It offers extensive features for CRM, mobile sales, package handling, and multiple seating options.
- −Using the Tix merchant account incurs an additional fee of 5% of the ticket price for processing.
- −Revenue settlement is slower (weekly check) when using the Tix merchant account.
- −Printing and mailing tickets to buyers or clients incurs a separate shipping and handling fee.
- −Using a client's own merchant account requires it to have a compatible e-commerce payment gateway.
- −Real-time barcode scanning with the TixScan app is exclusively available on iOS devices.
Features
Key features
- No Start Up Costs
- The system eliminates set up fees, software costs, annual maintenance fees, and other hidden costs, making it risk-free to adopt.
- Low, Low Service Fees
- Tix maintains service fees that are among the lowest in the ticketing industry, allowing savings to be passed to patrons.
- Mobile Box Office and Barcode Scanning
- Users can sell tickets and process real-time sales on mobile devices like iPads and iPhones without an app, using the TixScan app for ticket validation.
- Private Label Branding
- The online ticket sales page is fully customizable to look and feel like the client's existing website, promoting brand consistency.
- Merchant Account Flexibility
- Clients have the option to use their own e-commerce compatible merchant account or use the Tix merchant account for credit card processing.
- High-Level Security (PCI Level 1 Certified)
- Tix holds the highest (most secure) level of Payment Card Industry certification, ensuring sensitive information is protected.
Additional features
- Customer-Facing Ticket Sales Page
- Provides an online portal where patrons can purchase tickets.
- Inventory Controls
- Allows organizations to manage and control the quantity of available tickets.
- Engage Your Patrons
- Tools and reports help create ongoing, meaningful interactions and generate targeted customer lists.
- Email Marketing
- Patrons can be contacted directly through the Tix system for event announcements or thank-yous.
- Donations/Memberships Processing
- The system can process donations and membership sales at various giving levels, with potential for discount programming.
- Mobile Box Office
- Allows for ticket sales and credit card processing on mobile devices without installing an app.
- Season Packages Handling
- Accommodates various season ticket needs, including "build-your-own" or fixed packages and same-seat renewal options.
- Barcode Scanning
- Real-time ticket validation on E-Tickets (Print-at-Home) and hard tickets is performed via the TixScan app on iOS devices.
- PCI Level 1 Certified/Safe & Secure
- Meets the highest security standard for the Payment Card Industry using 128 bit SSL Encryption.
- Visa Global Registry of Service Providers Inclusion
- Meets Visa’s program requirements, rules, and applicable PCI requirements.
- Credit Card Number Storage Limitation
- Only the last four digits of the credit card number are stored for reference, not the full number.
- Nevada Gaming Commission Approved
- Meets the stringent requirements for use in Nevada gaming establishments.
- Merchant Account Flexibility
- Offers the option to use the client's own compatible merchant account or the Tix merchant account.
- Set Your Own Fees
- Allows organizations to pass all, some, or none of the Tix fees along to the ticket buyer.
- Ticket Printing & Mailing (Optional)
- Tix can print and mail tickets to buyers or to the client for an additional fee.
- Customization for Specific Organizations
- Includes features tailored to various groups like CashNET and TouchNet ready for Colleges, Photographic seat views for Sporting Events, and Timed admissions for Museums.
Pricing
Monthly plans
Box Office Fee
USD 0.25
Online Fee
USD 1.5
Countries & Languages
Interface languages
Billing currencies
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About Tix
Tix is a ticketing software from Tix that provides a platform for managing event ticket sales. It combines ticket inventory management, real-time sales reporting, and customer relationship management so event organizers can efficiently handle ticketing operations. Users can create multiple event types, customize ticket pricing, and track sales trends. Tix supports various payment options and provides detailed analytics, making it suitable for both small and large events. Key capabilities: event creation real-time analytics ticket inventory management customer support multiple payment options Best for: event organizers and promoters that need a comprehensive solution for managing ticket sales and customer engagement.
Tix Details
Tix's In-App Market Place
Does Tix have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Box Office Fee
USD 0.25
Online Fee
USD 1.5
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr.), NZD (NZ$), MXN ($)
Pros & Cons
- No start-up, monthly, annual, or hidden fees make it financially risk-free to implement.
- Service fees are very low, and they can be entirely passed on to the ticket buyer.
- The private label solution ensures the ticket purchasing process seamlessly matches the client's existing website.
- The system is PCI-DSS Level 1 certified, offering the highest level of payment card security.
- It offers extensive features for CRM, mobile sales, package handling, and multiple seating options.
- Using the Tix merchant account incurs an additional fee of 5% of the ticket price for processing.
- Revenue settlement is slower (weekly check) when using the Tix merchant account.
- Printing and mailing tickets to buyers or clients incurs a separate shipping and handling fee.
- Using a client's own merchant account requires it to have a compatible e-commerce payment gateway.
- Real-time barcode scanning with the TixScan app is exclusively available on iOS devices.
Tix's Support Options
Email Address
info@tix.comTix's Alternatives
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