Topline Dogs logo

Topline Dogs

by Topline Software
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorTopline Software
Year launchedN/A
StatusActive
LocationN/A
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Topline Dogs

Topline Dogs is a specialised salon management platform that helps dog grooming businesses simplify their daily operations.

Topline Dogs is a specialised salon management platform that helps dog grooming businesses simplify their daily operations. Its strongest features include appointment scheduling, online bookings, automated reminders, customer and pet records, digital forms, and payment collection. These capabilities reduce manual administration while helping groomers organise their schedules and improve the customer experience. The Topline Aware feature is another useful addition, providing community-driven alerts about potentially difficult dogs. The platform also offers reporting tools that help business owners monitor revenue, appointments, and referrals. Its four subscription tiers accommodate solo groomers and larger teams, while the 30-day free trial allows businesses to evaluate the system before committing. However, users need a reliable internet connection, and advanced features vary by subscription plan. The software is also focused specifically on pet grooming rather than general salon management. Overall, Topline Dogs is a practical, accessible solution for grooming businesses seeking to improve organisation, reduce missed appointments, and streamline customer administration.

Pros & Cons

Pros
  • Easy setup: A guided setup wizard helps groomers configure the system quickly without extensive technical knowledge.
  • Automated reminders: SMS and email reminders reduce missed appointments and the administrative burden of contacting customers.
  • Flexible pricing: Four subscription tiers accommodate solo groomers, small salons, and larger grooming teams.
Cons
  • Limited industry scope: The software is designed specifically for dog grooming rather than broader business management needs.
  • Tier restrictions: SMS allowances, staff capacity, reporting, and booking features depend on the selected subscription plan.
  • Limited support transparency: Public documentation does not clearly specify support hours, guaranteed response times, or telephone assistance.

Features

Key features

Appointment management

Create, edit, and manage grooming appointments through a central calendar.

Online booking

Allow customers to request appointments through a booking page integrated with a salon's website or Facebook presence.

Customer and pet management

Store customer contact information, pet details, grooming notes, and relevant medical history.

Additional features

Automated appointment reminders

Send email and SMS reminders to reduce missed appointments.

Online payments and deposits

Request deposits or full payment before appointments, with supported card and bank-transfer options.

Digital customer forms

Collect customer and pet information electronically before appointments.

Electronic contracts

Gather customer acknowledgements and relevant service agreements digitally.

Staff calendars

Assign appointments to individual groomers or multiple staff members.

Customer communications

Send bulk emails to customers using filters to target relevant groups.

Customer attendance history

View attended, cancelled, and missed appointments when booking customers.

Topline Aware

A community-driven safety feature that alerts participating groomers to potentially difficult dogs reported through the system.

Business reporting

Track revenue, appointment volumes, and referral information to understand salon performance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard
USD 24.99/mo
billed monthly
  • Customer and Pet Management
  • Appointment Management
  • New Customer Forms and Electronic Contracts
  • Payments
  • Email Reminders
  • Topline Aware
  • Multi Device Support
  • Continuous Cloud Backup
Source: vendor pricing page →
premium
USD 34.99/mo
billed monthly
  • Customer and Pet Management
  • Appointment Management
  • New Customer Forms and Electronic Contracts
  • Send to all Email with smart filters
  • Payments
  • Email Reminders
  • Reporting
  • 150 SMS Appointment Reminders
Source: vendor pricing page →
premium plus
USD 44.99/mo
billed monthly
  • Everything in Premium
  • 350 SMS Appointment Reminders
  • 5 Groomers
Source: vendor pricing page →
ultimate
USD 54.99/mo
billed monthly
  • Everything in Premium
  • 600 SMS Appointment Reminders
  • 10 Groomers
Source: vendor pricing page →

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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