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Touch

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Software Status:Active

About Touch

Touch is a software platform from TOUCH TECHNOLOGY AS that supports digital interaction and communication. It provides features such as touch-enabled interfaces, customizable layouts, and real-time data visualization so users can effectively engage with their content. Additionally, it includes tools for analytics and user management to track and improve usage. The platform is designed for both public and private sectors, allowing for versatile applications in various environments such as retail, education, and corporate settings. Key capabilities: touch-enabled interfaces customizable layouts real-time data visualization analytics tools user management Best for: organizations that need to facilitate interactive presentations and data sharing.

Touch Details

Vendor
TOUCH TECHNOLOGY AS
Year Launched
2006
Location
Touch Technology AS St Olavs Plass 3 0165 Oslo Org no: 860 154 412 MVA
Deployment
cloud
Training Options
videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Mandarin, Japanese, Korean, Italian, Russian, Portuguese, Arabic, Dutch, Turkish
Users
Financial analysts, Compliance officers, Customer service representatives, Call center managers, Telecom operators, Team leaders/trainers, IT administrators, Risk management professionals, Legal advisors, Sales executives
Industries Served
Financial services (e.g., banks, investment firms), Contact centers and customer support services, Telecommunications (e.g., network providers, operators), Insurance, Healthcare, Legal and compliance services, Government and public sector, Retail and e-commerce, Transportation and logistics, Technology and software services
Tags
Call Recording, Touch

Touch's In-App Market Place

Does Touch have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), INR (₹), RUB (₽), MXN ($), BRL (R$), KRW (₩), CHF (Fr), SEK (kr), NZD ($), TRY (₺), ZAR (R)

Pros & Cons

  • Multi-channel recording supports over 50 communication platforms, including mobile, PBX, Microsoft Teams, chat, and SMS.
  • Fully compliant with international regulations, such as MiFID II, GDPR, and Dodd-Frank, ensuring legal and regulatory adherence.
  • Provides call-recording-as-a-service with managed storage, reporting, and configuration.
  • Offers high service uptime (100%) with proactive 24/7/365 monitoring.
  • Seamless integration with communication channels for industries like finance, contact centers, and telecom operators.
  • Limited details on the user interface and specific customization options.
  • Heavily reliant on web-based access, which may pose challenges for offline environments.
  • Focuses primarily on regulated industries, potentially limiting appeal to non-regulated businesses.
  • Pricing details and deployment timelines are not clearly outlined.

Touch's Support Options

Touch's Alternatives