Trackforce Valiant logo

Trackforce Valiant

by Trackforce · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorTrackforce
Year launched2013
StatusActive
Location3636 Nobel Drive, St 275, San Diego, CA, United States, California
Countries servedGlobal
Languages4
Integrations2+
Free tier
Free trial
Contact salesYES

About Trackforce Valiant

Trackforce Valiant is a physical security operations software from Trackforce that redefines how security teams protect, detect, and respond. It combines verified credentials, expertise training, and incident management so that organizations can effectively manage their security operations. With over 40 years of combined security expertise, Trackforce Valiant helps teams to gain recognized qualifications while ensuring reliable security protocols are in place. The platform supports a structured approach to training and certification, enabling security personnel to be well-prepared and responsive to incidents. Key capabilities: verified credentialing security expertise training incident management operational reporting real-time response tracking Best for: security teams that need to improve their operational readiness and credential verification.

Trackforce GMS is a comprehensive security guard management software developed by Trackforce that significantly enhances the productivity and accountability of security personnel while also offering valuable features for human resource management. Although its primary focus is on optimizing security operations, Trackforce GMS includes several functionalities that are particularly beneficial for HR processes, making it a useful tool for organizations that require a blend of security management and workforce administration. One of the standout features of Trackforce GMS is its mobile-first platform, which facilitates the real-time connection between frontline security guards and central command centers. This is especially beneficial for HR departments, as it provides seamless time and attendance tracking, incident reporting, and other performance metrics that can be integrated into workforce management processes. The mobile app ensures that security personnel have access to critical information at all times, and supervisors can monitor activities remotely. This real-time connectivity helps streamline communication, which is vital for HR management, as it allows for quicker responses to incidents and immediate updates on the status of security teams.

Pros & Cons

What users like
  • +User friendly with an excellent support team. The representative is always willing to help with software issues.
  • +Motivates employees in daily patrols, making it easy to complete tasks.
  • +Enjoyable to use with a good interface, and easy to check on patrols.
  • +Easy to set up templates; competitive pricing compared to similar products.
What users flag
  • Customer service is very poor, with issues in returning calls for tag registration problems.
  • Navigation is confusing due to many drop-downs, making it difficult to navigate.
  • Devices don't all work on the same mobile network and often get disconnected, causing issues on-site.
  • The financial manager desires more flexibility in pricing.

Features

Key features

Incident Reporting and Activity Reporting
Configurable templates, rich media attachments, and automated workflows for incident and activity reporting.
Guard Tour System
Real-time tracking of guard tours with checkpoint scanning (QR codes, NFC tags, geolocation) and notifications for missed tours or emergencies.
Lone Worker Protection
Safety features including panic buttons, impact detection, and push-to-talk (PTT) communication.
Post Order Management
Real-time delivery and verification of post orders to guard mobile devices with rich media attachments.
Visitor Management Software
Controls visitor access with lists, approval processes, and badge printing.
Time and Attendance Tracking
Automates timekeeping for security guards, eliminating manual timesheets and reducing payroll errors.
Communication Tools
Facilitates real-time communication between guards and supervisors, improving coordination and enabling quick responses to incidents. Push-to-talk (PTT) functionality further enhances immediate communication.
Reporting and Analytics
Offers reports on various metrics, including time and attendance, incident frequency, and activity patterns, providing valuable insights for workforce management and performance analysis.

Additional features

Incident Reporting and Activity Reporting
Configurable templates, rich media attachments, and automated workflows for incident and activity reporting.
Guard Tour System
Real-time tracking of guard tours with checkpoint scanning (QR codes, NFC tags, geolocation) and notifications for missed tours or emergencies.
Lone Worker Protection
Safety features including panic buttons, impact detection, and push-to-talk (PTT) communication.
Post Order Management
Real-time delivery and verification of post orders to guard mobile devices with rich media attachments.
Visitor Management Software
Controls visitor access with lists, approval processes, and badge printing.
Time and Attendance Tracking
Automates timekeeping for security guards, eliminating manual timesheets and reducing payroll errors.
Communication Tools
Facilitates real-time communication between guards and supervisors, improving coordination and enabling quick responses to incidents. Push-to-talk (PTT) functionality further enhances immediate communication.
Reporting and Analytics
Offers reports on various metrics, including time and attendance, incident frequency, and activity patterns, providing valuable insights for workforce management and performance analysis.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
4
Interface languages
15
Billing currencies

Interface languages

EnglishSpanishFrenchPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇰🇷KRW🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇭🇰HKD🇸🇬SGD

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