Trisys Call Recording logo
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Software Status:Active

About Trisys Call Recording

Trisys Call Recording is a call recording software from Trisys that provides documentation for resolving disputes, ensuring security, maintaining compliance, verifying sales, and improving workforce management. It includes hosted call recording, Replay VoIP call recording, and Replay SIP call recording so businesses can maintain a comprehensive record of communications. This solution is beneficial for organizations looking to improve their oversight and accountability in call operations. Trisys Call Recording supports various call types, ensuring flexibility for different use cases. Key capabilities: hosted call recording Replay VoIP call recording Replay SIP call recording dispute resolution compliance tracking Best for: businesses and organizations that need reliable call documentation for security and compliance purposes.

Trisys Call Recording Details

Vendor
Trisys
Year Launched
1984
Location
187 Columbia Tpk, Suite 484, Florham Park NJ 07932
Deployment
cloud
Training Options
videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic
Users
Call Center Agents, IT Administrators, Compliance Officers, Lawyers and Legal Professionals, Sales Representatives, Customer Service Managers, Human Resources Personnel, Financial Advisors, Executives and Business Owners
Industries Served
Financial Services, Call Centers, Legal Services, Healthcare, Education, Retail, Hospitality, Telecommunications, Manufacturing, Real Estate
Tags
Call Recording, Trisys

Trisys Call Recording's In-App Market Place

Does Trisys Call Recording have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), INR (₹), CNY (¥), KRW (₩), SGD (S$), BRL (R$), ZAR (R), HKD (HK$)

Pros & Cons

  • Seamless integration with Tapit Call Accounting software.
  • Browser-based interface for easy playback, downloading, and sharing of recordings.
  • Comprehensive search functionality with customizable filters and text tagging for efficient retrieval.
  • Flexible storage options, including local and network drives or NAS/SAN systems.
  • Advanced role-based security and optional encryption of recordings.
  • Limited information on scalability for very large enterprises.
  • No specific mention of compliance features (e.g., GDPR, HIPAA).
  • User interface design and ease-of-use specifics are unclear.
  • Lack of detailed information on customer support options and SLAs.

Trisys Call Recording's Support Options

Email Address

general@trisys.com

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