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Trustmetrics

by Trustmetrics Ltd. · Since 2017
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorTrustmetrics Ltd.
Year launched2017
StatusActive
LocationLondon, GB
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesYES

About Trustmetrics

A review management platform that helps businesses collect and display customer reviews from multiple sources on their website. It uses widgets and badges to showcase social proof, aiming to build trust, credibility, and attract more customers.

Trustmetrics is a software-as-a-service platform designed for businesses to manage their online reputation by aggregating and showcasing customer reviews. The tool allows users to collect new reviews from customers via email campaigns and consolidates existing reviews from platforms like Google and Facebook into a single dashboard. Key features include the ability to read, reply, and categorize all reviews from one place. Trustmetrics emphasizes building social proof through customizable widgets and badges that can be embedded on a company's website without requiring coding knowledge. This helps businesses display authentic customer feedback to build trust and credibility with potential customers. The platform offers a 7-day free trial to test its functionalities. Support is available via email, but pricing details are not published on the website.

Pros & Cons

Pros
  • Aggregates reviews from multiple platforms into a single dashboard.
  • Offers easy-to-embed widgets and badges to display reviews on websites without coding.
  • Allows users to directly reply to, tag, and categorize reviews within the platform.
  • Provides tools to create and manage automated review collection campaigns.
  • Offers a 7-day free trial without requiring a credit card.
Cons
  • Pricing information is not publicly available on the website.
  • The website does not list any specific third-party software integrations.
  • No phone support or live chat options are mentioned on the site.

Features

Key features

Review Collection

Import customer contacts and send review requests to collect feedback.

Multi-Platform Support

Aggregates reviews from various platforms like Google and Facebook in one dashboard.

Website Widgets & Badges

Embeddable and customizable widgets to showcase customer reviews and ratings on any website without coding.

Review Management

Read, reply to, tag, and categorize reviews directly from the Trustmetrics dashboard.

Automatic Synchronization

Keeps reviews and replies automatically synchronized across supported platforms.

Campaign Management

Create and manage review request campaigns using pre-made or custom templates.

Reporting

Provides weekly digest reports and insights on review data.

Additional features

Video Testimonials

Supports the collection and display of video testimonials.

Review Highlights

Select favorite reviews to feature prominently.

Customizable Widgets

Options to change deck size, background color, star color, font style, and more.

Review Formatting

Tools to format how reviews are displayed.

Tagging and Categorization

Organize reviews with custom labels for easier analysis, such as by department or product.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Startup
USD 39/mo
flat rate · billed monthly
  • Connect 1 x Business Profiles
  • Trustmetrics reviews page
  • Connect Google reviews and Facebook reviews
  • Collect Google reviews and Facebook reviews
  • Send up to 500 review requests for collecting reviews per month per Business via Email
  • Ability to export your reviews to a CSV file
  • Read & Reply to reviews directly from your Trustmetrics Dashboard
  • Ability to Tag reviews and categorize them for better reporting

$29/month billed annually

Source: vendor pricing page →
Pro
USD 69/mo
flat rate · billed monthly
  • Connect 3 x Business Profiles
  • Trustmetrics reviews page
  • Connect Google reviews and Facebook reviews
  • Collect Google reviews and Facebook reviews
  • Send up to 1000 review requests for collecting reviews per month per Business via Email
  • Ability to export your reviews to a CSV file
  • Read & Reply to reviews directly from your Trustmetrics Dashboard
  • Ability to Tag reviews and categorize them for better reporting

$59/month billed annually

Source: vendor pricing page →

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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