About UJET
UJET is a cloud contact center platform from UJET Inc that changes customer service. It provides Agent Assist, IVR, and Reporting & AI Insights so organizations can build personalized customer experiences. UJET is designed for companies of any size, offering integrations with key customer service solutions for effective communication. This platform includes features like UJET WFM for workforce management and Spiral by UJET for improved analytics. Businesses can access resources through the Resource Center, explore customer stories, and stay informed via the blog and glossary. Key capabilities: Agent Assist IVR Reporting & AI Insights UJET WFM Integrations Best for: organizations that need effective customer service solutions.
UJET Details
UJET's In-App Market Place
Does UJET have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
UJET WFM
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), MXN (Mex$), SGD (S$), HKD (HK$), NOK (kr), KRW (₩), INR (₹), RUB (₽), ZAR (R), BRL (R$), TRY (₺), AED (د.إ), ARS (AR$), DKK (kr), SAR (ر.س), IDR (Rp), KWD (د.ك), MYR (RM), PHP (₱), PLN (zł), THB (฿), TWD (NT$).
Pros & Cons
- Comprehensive omnichannel support.
- Seamless CRM integrations.
- Advanced AI capabilities.
- High-security standards.
- Consistent customer experience across channels.
- Limited on-premise deployment.
- Requires strong internet connectivity.
- Learning curve for advanced features.
- Non-transparent cost.
- Some features are region-dependent.