Uniserv Customer Data Platform logo

Uniserv Customer Data Platform

by Uniserv · Since 1969
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ActiveAvailable globallyCloud
Quick facts
VendorUniserv
Year launched1969
StatusActive
LocationUniserv GmbH Rastatt Street 13 75179 Pforzheim Germany
Countries servedGlobal
Languages3
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Uniserv Customer Data Platform

Uniserv Customer Data Platform is a software platform from Uniserv that helps businesses manage their customer data effectively. It combines data cleansing, long-term data quality assurance, and efficient resolution of data silos so organizations can achieve a comprehensive view of their customers. The platform supports successful master data migration and improves overall data management through proven business cases. Users can connect directly with Uniserv’s solutions for improved data quality. Key capabilities: Datenbereinigung Datenqualität sichern Datensilos auflösen Kundensicht erreichen Stammdaten migrieren Best for: organizations that need to manage and improve their customer data projects effectively.

Uniserv Customer Data Platform is a robust solution designed to help organizations manage and analyze customer data efficiently. It integrates data from multiple sources to create a unified view of customers, ensuring accuracy and consistency. The platform offers advanced data quality tools that allow users to cleanse, enrich, and validate customer information in real time. With powerful analytics and reporting capabilities, businesses can gain valuable insights into customer behavior, preferences, and trends, enabling personalized marketing strategies and improved customer engagement. Uniserv is particularly beneficial for organizations across various sectors, helping them make informed decisions based on accurate customer data, ultimately enhancing marketing effectiveness and customer satisfaction. The user interface of Uniserv Customer Data Platform is designed with simplicity and efficiency in mind. It provides an intuitive layout that allows users to navigate seamlessly through different functionalities. The dashboard is well-organized, offering quick access to essential tools and features. The clean design ensures that users can easily manage and analyze customer data without unnecessary complexity.

Pros & Cons

Pros
  • 1. It ensures high data quality by validating and enriching various customer data points.
  • 2. It provides a 360-degree customer view by consolidating master data from multiple sources.
  • 3. It facilitates seamless and accurate data migration during system switches.
  • 4. It offers flexible deployment options, including on-premises, cloud, or as a service.
Cons
  • 1. Limited customization options for advanced users

Features

Key features

1. Data Quality Hub

Ensures customer data is complete, accurate, and accessible by providing integrated data quality functions like validating postal addresses, enriching with geodata, and checking email addresses, phone numbers, and bank details. This is central to their offering.

2. Master Data Hub

Creates a 360-degree customer view by consolidating customer master data from various sources and channels into "Customer Golden Records," forming a unified and reliable basis for data-driven processes. This addresses a core pain point for businesses.

3. Data Migration Hub

Facilitates smooth system switches by implementing complete and accurate data into new systems, ensuring efficient processes and immediate departmental access to high-quality data. This is crucial for large-scale IT projects.

4. Data Assessment

Part of their consulting services, this feature likely involves evaluating the current state of a client's data to identify issues and opportunities for improvement before proposing solutions. It highlights their proactive approach.

5. Uniserv CONNECT

Offers a free cloud-based service to test Uniserv's Data Quality Services, allowing users to interactively check address, contact, company, and bank data with 100 free requests. This provides an accessible entry point to their offerings.

6. Customer Golden Records

(Implicit in Master Data Hub) This refers to the creation of a single, accurate, and comprehensive record for each customer by consolidating data from disparate sources, providing a unified view for all business operations.

Additional features

1. Solutions

General term for their offerings, encompassing software and consulting.

2. Consulting

Provides expertise in optimizing customer data for individual business requirements, including data conception, solution design, data migration, data quality, and data assessment.

3. Software

A set of high-quality solutions for data quality and customer data management, available on-premises, from the cloud, or as a service.

4. Data Quality Hub

Ensures top-quality customer data (complete, accurate, accessible) through validation of postal addresses, enrichment with geodata, and checking of email addresses, phone numbers, and bank details.

5. Master Data Hub

Consolidates customer master data from various sources and channels to create Customer Golden Records, forming a 360-degree customer view.

6. Data Migration Hub

Optimally implements data into new systems during system switches, providing complete and accurate data to departments immediately.

7. Data conception

Part of their consulting, defining the data strategy and structure.

8. Solution Design

Part of their consulting, designing the appropriate data management solution.

9. Data migration

The process of moving data from one system to another, a key service offered.

10. Data quality

The overarching concept of ensuring data is accurate, complete, consistent, and reliable.

11. Data Assessment

Evaluating the current state of a company's data.

12. Data Cleansing

Successfully mastering the process of correcting or removing incorrect, corrupted, incorrectly formatted, duplicate, or incomplete data.

13. Ensuring long-term data quality

Implementing processes and solutions to maintain data quality over time.

14. Efficiently breaking down data silos

Unifying data that is isolated in different systems.

15. Achieving a 360-degree customer view

Creating a comprehensive and unified perspective of each customer.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
3
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchGerman

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK

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