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Software Status:Active

About Unison Ace

Unison Ace is a CRM/CXM platform from Avanza Solutions designed for managing customer relationships and experiences. It combines features such as a digital banking platform, internet & mobile banking platform, digital customer onboarding, multichannel switch, and omni-channel & ATM use so businesses can effectively market, sell, serve, and grow their customer base. Unison Ace offers a comprehensive approach to customer engagement by integrating various banking services into one platform. It enables organizations to provide a consistent and efficient customer journey across multiple channels. Key capabilities: digital banking platform internet & mobile banking platform digital customer onboarding multichannel switch omni-channel & ATM use Best for: financial institutions that need to improve customer engagement and simplify banking processes.

Unison Ace Details

Vendor
Avanza Solutions
Year Launched
2000
Location
Office Suite 3404, 34th Floor, Latifa Tower, Sheikh Zayed Road (next to Crown Plaza), Dubai, UAE PO Box: 74475, Dubai
Deployment
cloud
Training Options
documentation, in person
Countries Served
All Countries
Languages
English
Users
Sales Managers, Marketing Specialists, Customer Service Representatives
Industries Served
Healthcare, Education, Finance, Retail, Technology
Tags
AI-Powered CRM, CXM, Salesforce Automation, Omnichannel Engagement, Personalization

Unison Ace's In-App Market Place

Does Unison Ace have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$).

Pros & Cons

  • AI-powered features enhance decision-making and customer engagement.
  • Comprehensive suite of tools for sales, marketing, and customer service.
  • User-friendly interface with customizable dashboards and workflows.
  • Omnichannel engagement capabilities improve customer experience.
  • Recognized with the Gold Award at the Asia Pacific ICT Alliance (APICTA) Awards 2022 in the Banking, Insurance, and Finance category.
  • Pricing information is not readily available.
  • May require training to fully utilize all features.
  • Limited information on mobile application availability.
  • Customization options may be limited for advanced users.
  • No in-app marketplace for third-party integrations.

Unison Ace's Support Options

Chatbot

Available

Unison Ace's Alternatives