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About UniTalk

UniTalk is an IP-telephony software from UniTalk that provides services for setting up efficient communication systems. It combines features such as auto call, call tracking, and integration with CRM systems so businesses can manage customer interactions effectively. UniTalk supports convenient control through an intuitive interface and offers virtual PBX and virtual phone numbers for flexible communication solutions. This platform is designed for businesses looking to improve their telecommunication infrastructure. Key capabilities: IP telephony Virtual PBX Virtual phone numbers Call tracking CRM integration Best for: businesses that need effective communication solutions for customer interactions and management tracking.

UniTalk Details

Vendor
UniTalk
Year Launched
2016
Location
30/39 Shchekavytska Street, Kyiv, Ukraine
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, Russian, Korean
Users
Business Owners, IT Administrators, Customer Service Representatives, Sales Representatives, Remote Teams.
Industries Served
Healthcare, Education, Finance, Retail, Telecommunications, Technology
Tags
Business Phone Systems, Cloud Communication Platform, Voice Calling, Video Conferencing, Messaging, Collaboration, Unified Communications, Remote Work, Virtual Meetings, Customer Support, Team Communication.

UniTalk's In-App Market Place

Does UniTalk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($)

Pros & Cons

  • Comprehensive Feature Set: UniTalk offers a wide range of features, including IP telephony, virtual PBX, call tracking, predictive dialing, and more.
  • Customizable Solutions: The platform can be tailored to meet the specific needs of businesses of all sizes.
  • Advanced Analytics: UniTalk provides detailed analytics to help businesses optimize their communication strategies.
  • Integration Capabilities: The platform can be integrated with other business systems, such as CRM and marketing automation tools.
  • Reliable and Scalable: UniTalk offers a reliable and scalable infrastructure to support growing businesses.
  • Strong Customer Support: The company provides excellent customer support to help businesses with any issues or questions.
  • Language Barrier: As the website and documentation are primarily in Russian and Ukrainian, it may be difficult for non-Russian speakers to navigate and understand the platform.
  • Limited International Reach: While the platform is powerful, its primary focus seems to be on the Russian and Ukrainian markets. This may limit its appeal to international businesses.
  • Pricing Information: The pricing information is not readily available on the website, making it difficult to compare costs with other providers.

UniTalk's Support Options

Chatbot

Available

UniTalk's Alternatives