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UniVoIP

by UniVoIP · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorUniVoIP
Year launched2005
StatusActive
LocationEl Segundo, California
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About UniVoIP

UniVoIP is a unified communications software/platform from UniVoIP that solves the business problems. It provides features like contact access, transparency on hidden fees, and user limitations so businesses can communicate effectively without unexpected costs or restrictions. UniVoIP allows for easy communication integration with Microsoft Teams, facilitating a more cohesive use for users. Additionally, it offers support for porting costs and minimum order requirements to help businesses transition smoothly. Key capabilities: contact access transparency on fees user limitation details support for porting minimum order guidance Best for: businesses that need effective communication solutions within Microsoft Teams.

UniVoIP is a comprehensive business phone system that offers a range of features in the areas of call center workforce management, call tracking, call recording, cloud PBX, IVR, nonprofit communication, unified communications, VoIP, telephony, and softphone capabilities. The software's primary purpose is to provide organizations with a reliable and efficient communication solution that enhances productivity and customer service. The user interface of UniVoIP is intuitive and easy to navigate, making it simple for users to access and utilize its various functions. The design elements are sleek and modern, enhancing the overall user experience. With a clean layout and clear labels, users can quickly find the tools they need to manage their communications effectively. One of the standout features of UniVoIP is its advanced call center workforce management capabilities. This includes call tracking, call recording, and IVR functionalities that allow organizations to track and analyze call data, record important conversations, and streamline call routing for improved customer service. These features set UniVoIP apart from its competitors by providing a comprehensive solution for call center operations.

Pros & Cons

Pros
  • Advanced security and flexibility with SD-WAN
  • Integrates with major collaboration tools
  • Cloud-based, reducing hardware dependence
  • Supports remote work environments
Cons
  • Requires initial setup and integration training
  • More suited to medium and large businesses, which might make it excessive for smaller ones.

Features

Key features

Cloud-based VoIP

No hardware required, reducing costs.

Seamless Integrations

Includes Microsoft Teams for unified communication.

Advanced Call Features

Voicemail-to-email, call forwarding, and presence indicators.

Remote Work Support

Provides flexible access from anywhere on various devices.

Additional features

Automated Onboarding

Quick and easy setup process.

Comprehensive Support

24/7/365 support.

Microsoft Teams Integration

Seamless integration with Microsoft Teams.Cloud-based VoIP: No hardware required, reducing costs.

Seamless Integrations

Includes Microsoft Teams for unified communication.

Advanced Call Features

Voicemail-to-email, call forwarding, and presence indicators.

Remote Work Support

Provides flexible access from anywhere on various devices.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
10
Billing currencies

Interface languages

EnglishSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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