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Software Status:Active

About Upcall

Upcall is an omnichannel outreach platform from Upcall that connects leads through phone, email, and SMS. It includes features such as warm transfer, real-time dashboards, and lead qualification so businesses can engage prospects effectively. Upcall's U.S.-based team ensures that interactions are handled by real people rather than automated systems. This approach helps improve the quality of lead engagement and provides valuable insights into outreach performance. The platform is trusted by over 4,000 companies, offering transparency and a solution for marketing teams, sales teams, and lead providers. Key capabilities: warm transfer real-time dashboards lead qualification omnichannel outreach analytics Best for: marketing and sales teams that need to connect with leads and improve prospecting effectiveness.

Upcall Details

Vendor
Upcall
Year Launched
2016
Location
Covina, California 91723, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
B2B and B2C market.
Industries Served
Real Estate, Legal, Insurance, Finance, Confirm Event Attendance, Candidates Screening, Inventory Check
Tags
Call Center Software, Upcall

Upcall's In-App Market Place

Does Upcall have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥).

Pros & Cons

  • 1. Easy Campaign Setup: Simple and straightforward campaign creation process.
  • 2. Supportive Team: Friendly and helpful team willing to accommodate specific campaign needs.
  • 3. Local Caller ID Integration: Integration of local caller IDs improves conversion rates.
  • 4. High-Quality Callers: Professional and skilled callers with strong communication and persuasion abilities, not just script readers.
  • 5. Cost-Effective: More cost-effective than hiring sales personnel or using a traditional call center.
  • 6. Transparent and Honest Deals: Provides clear and trustworthy business practices.
  • 7. Reliable Service: Dependable and consistent performance.
  • 8. Feature-Rich System: Offers a wide range of functionalities, suitable for medium to large businesses.
  • 9. Excellent Customer Support: Provides patient and helpful customer support.
  • 10. Improved Conversion Rates: Achieves high appointment conversion rates even with average quality leads.
  • 1. Learning Curve (Initially): Can be challenging to learn the software solely from the manual, but becomes easy to use after understanding the interface.
  • 2. Less Than Perfect Intuitiveness: The software's intuitiveness could be improved, although this is partially attributed to the user's technical skills in one review.

Upcall's Support Options

Chatbot

Available

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