About Velocity Voice
Velocity Voice is a communication software from Velocity Voice that supports voice over IP services. It provides call management, voicemail transcription, and conference calling features so users can manage their communications effectively. The platform allows for high-quality voice calls and integrates with existing systems to improve productivity. Velocity Voice caters to businesses of all sizes, offering a scalable solution that adapts to evolving communication needs. Key capabilities: call management voicemail transcription conference calling reporting and analytics mobile app access Best for: businesses and teams that need reliable voice communication solutions.
Velocity Voice is a versatile business phone system and VoIP solution provider, catering primarily to small and medium-sized enterprises. Their services are designed to enhance communication efficiency, reduce costs, and elevate overall business operations. One of the standout features of Velocity Voice is its user-friendly web portal. This intuitive interface empowers users to manage their phone system settings with ease, even for those without extensive technical knowledge. The portal offers a range of functionalities, including call forwarding, call waiting, call recording, and voicemail-to-email, enabling businesses to customize their communication workflows to suit specific needs. In terms of performance and reliability, Velocity Voice has garnered a reputation for delivering consistent and high-quality phone service. The company's robust network infrastructure minimizes downtime and ensures clear, reliable connections. Moreover, their cloud-based solutions provide added reliability and redundancy, safeguarding against potential disruptions. Integration and compatibility are key considerations for businesses. Velocity Voice excels in this area, seamlessly integrating with various devices, including desk phones, softphones, and mobile devices. The company's solutions also integrate with popular business software and hardware, streamlining operations and enhancing productivity.
Pros & Cons
- +Significant cost savings with feature-rich functionality.
- +User-friendly interface and mobile app.
- +Cloud-based, no hardware or software needed.
- +Highly responsive customer support.
- +Centralized call management across multiple offices.
- −Requires stable internet; outages disrupt service.
- −Limited user autonomy for system changes.
- −Onboarding can lack sufficient training.
- −Scrolling through contacts can be inefficient.
- −Transitioning from other providers may face delays.
Features
Key features
- 1. VoIP Phone Service
- Internet-based phone communication for businesses.
- 2. Cloud PBX
- Hosted private branch exchange system for call management.
- 3. Unified Communications
- Integration of various communication tools in one platform.
- 4. Mobility Support
- Extensions accessible on mobile devices for remote use.
- 5. Voicemail to Email/Text
- Automatically forwards voicemails to email or text for convenience.
Additional features
- 1. Auto Attendants
- Automated call answering and routing.
- 2. Busy Lamp Field
- Monitor the status of other phone lines.
- 3. Blacklist
- Block unwanted calls.
- 4. Call Forwarding
- Redirect incoming calls to another number.
- 5. Call Queues
- Manage incoming calls in a waiting line.
- 6. Call Transfer
- Seamlessly transfer calls to other extensions.
- 7. Call Park
- Temporarily hold a call to retrieve on another phone.
- 8. Call Hold
- Place active calls on hold.
- 9. Call Screening
- Identify and manage incoming calls.
- 10. Call Waiting
- Notify users of incoming calls while on another call.
- 11. Call Logs
- Record and review call histories.
- 12. Caller ID Block
- Conceal the caller ID for outgoing calls.
- 13. Caller ID Tagging
- Add identifiers to incoming calls for context.
- 14. Click to Dial
- Initiate calls directly from web interfaces.
- 15. Conference Bridges
- Host multi-party conference calls.
- 16. Day/Night Mode
- Set call behaviors based on time of day.
- 17. Desktop Softphone
- Use a computer as a phone interface.
- 18. Dial by Name Directory
- Search extensions by user name.
- 19. DID (Direct Inward Dialing)
- Assign specific phone numbers to extensions.
- 20. Directory Assistance (411)
- Access phone directory services.
- 21. Extension-to-Extension Dialing
- Call colleagues directly using extensions.
- 22. Emergency Assistance (911)
- Connect to emergency services.
- 23. Fax to Email
- Receive faxes in email format.
- 24. Find Me/Follow Me
- Redirect calls to multiple numbers or devices.
- 25. Hunt Groups
- Distribute incoming calls across a group of phones.
- 26. International Long Distance
- Support for international calling.
- 27. IVR (Interactive Voice Response)
- Automated menu navigation for callers.
- 28. Join Call (Barge In)
- Enter ongoing calls.
- 29. Local Phone Numbers
- Assign local area codes to numbers.
- 30. Mobile Integration
- Use mobile devices for business calls.
- 31. Monitor (Listen Only)
- Passively monitor active calls.
- 32. Music on Hold
- Play music for callers on hold.
- 33. Paging/Intercom
- Broadcast messages to designated phones.
- 34. Phone Number Porting
- Transfer existing numbers to the system.
- 35. Ring Groups
- Ring multiple phones simultaneously for incoming calls.
- 36. Roll Over Lines
- Forward calls to backup lines during busy periods.
- 37. Simultaneous Ring
- Ring multiple devices simultaneously for calls.
- 38. Time Conditions
- Set call handling rules based on time schedules.
- 39. Toll-Free Numbers
- Provide toll-free numbers for customer convenience.
- 40. Virtual Extensions
- Assign extensions without physical phones.
- 41. Virtual Mailboxes
- Enable voicemail without an assigned phone.
- 42. Voicemail
- Record and store voice messages.
- 43. Voicemail to Email/Text
- Forward voicemail to email or SMS.
- 44. Whisper (Listen & Coach)
- Monitor and coach during calls.
- 45. Web-Based User Portal
- Manage settings and features online.
Pricing
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About Velocity Voice
Velocity Voice is a communication software from Velocity Voice that supports voice over IP services. It provides call management, voicemail transcription, and conference calling features so users can manage their communications effectively. The platform allows for high-quality voice calls and integrates with existing systems to improve productivity. Velocity Voice caters to businesses of all sizes, offering a scalable solution that adapts to evolving communication needs. Key capabilities: call management voicemail transcription conference calling reporting and analytics mobile app access Best for: businesses and teams that need reliable voice communication solutions.
Velocity Voice Details
Velocity Voice's In-App Market Place
Does Velocity Voice have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (A$), Jpy (¥), Chf (Fr), Nzd (NZ$), Cny (¥), Krw (₩), Rub (₽), Inr (₹), Brl (R$), Try (₺), Zar (R), Mxn ($)
Pros & Cons
- Significant cost savings with feature-rich functionality.
- User-friendly interface and mobile app.
- Cloud-based, no hardware or software needed.
- Highly responsive customer support.
- Centralized call management across multiple offices.
- Requires stable internet; outages disrupt service.
- Limited user autonomy for system changes.
- Onboarding can lack sufficient training.
- Scrolling through contacts can be inefficient.
- Transitioning from other providers may face delays.
Velocity Voice's Support Options
Contact
877-656-3316Velocity Voice's Alternatives
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