Velocity Voice

Automated call answering and routing.

Monitor the status of other phone lines.

Block unwanted calls.

Redirect incoming calls to another number.

Manage incoming calls in a waiting line.

Seamlessly transfer calls to other extensions.

Temporarily hold a call to retrieve on another phone.

Place active calls on hold.

Identify and manage incoming calls.

Notify users of incoming calls while on another call.

Record and review call histories.

Conceal the caller ID for outgoing calls.

Add identifiers to incoming calls for context.

Initiate calls directly from web interfaces.

Host multi-party conference calls.

Set call behaviors based on time of day.

Use a computer as a phone interface.

Search extensions by user name.

Assign specific phone numbers to extensions.

Access phone directory services.

Call colleagues directly using extensions.

Connect to emergency services.

Receive faxes in email format.

Redirect calls to multiple numbers or devices.

Distribute incoming calls across a group of phones.

Support for international calling.

Automated menu navigation for callers.

Enter ongoing calls.

Assign local area codes to numbers.

Use mobile devices for business calls.

Passively monitor active calls.

Play music for callers on hold.

Broadcast messages to designated phones.

Transfer existing numbers to the system.

Ring multiple phones simultaneously for incoming calls.

Forward calls to backup lines during busy periods.

Ring multiple devices simultaneously for calls.

Set call handling rules based on time schedules.

Provide toll-free numbers for customer convenience.

Assign extensions without physical phones.

Enable voicemail without an assigned phone.

Record and store voice messages.

Forward voicemail to email or SMS.

Monitor and coach during calls.

Manage settings and features online.