VetPay logo

VetPay

by Clearent
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorClearent
Year launchedN/A
StatusActive
Location5858 Westheimer Rd., Suite 712 Houston, TX 77057
Countries servedGlobal
Languages11
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About VetPay

VetPay by VetPay is a specialized payment processing and financing solution designed primarily for veterinary practices and animal healthcare providers. The platform focuses on helping veterinary clinics offer flexible payment options to pet owners, making it easier for clients to manage treatment costs while ensuring that practices receive timely payments.

VetPay by VetPay is a specialized payment processing and financing solution designed primarily for veterinary practices and animal healthcare providers. The platform focuses on helping veterinary clinics offer flexible payment options to pet owners, making it easier for clients to manage treatment costs while ensuring that practices receive timely payments. By bridging the gap between healthcare affordability and business cash flow, VetPay provides a streamlined payment management system that benefits both veterinary professionals and their customers. Key features include payment plan management, automated billing, recurring payment processing, customer account tracking, and financial reporting tools that help practices maintain operational efficiency.

Pros & Cons

Pros
  • Clinics can wipe out credit card processing overhead entirely by shifting those transaction fees over to their clients.
  • Direct integration with existing vet software cuts down on manual entry mistakes and saves the front desk time.
  • Dealing with an industry-specific processor means their support team actually understands how a busy animal hospital operates day-to-day.
  • Full nationwide coverage makes it simple to keep the same payment provider if your practice expands or relocates.
  • Having access to multiple types of card terminals lets you choose hardware that physically fits your front counter.
Cons
  • Charging clients an extra fee at checkout could easily annoy pet owners and hurt local clinic relationships.
  • The company hides its actual rates and hardware lease costs, making it impossible to evaluate true affordability upfront.
  • The marketing leaves out any mention of mobile smartphone apps, which makes on-site field or farm visits look difficult.
  • Tech issues or outages with the practice management bridge could completely stall your front desk checkout lines.
  • Heavy focus on traditional physical credit card machines might alienate younger clients who prefer purely digital, card-free payment options.

Features

Key features

Payment Gateway Integration

Interfaces with veterinary practice management software to streamline payment collection and reconciliation.

Contactless Payment Solutions

Supports modern payment methods to expedite transactions before, during, and after veterinary care.

Automated Billing

Replaces manual processes with digital automation to improve office efficiency.

Secure Data Storage

Stores client payment data in a secure backend to facilitate future transactions.

Cost Analysis Services

Provides line-by-line processing statement reviews to identify hidden fees and reduce monthly costs.

Additional features

Versatile Hardware Compatibility

The system accommodates modern payment acceptance preferences by supporting several different types of credit card machines.

Credit Card Processing

This core utility provides secure and reliable terminal processing for all major credit card transactions at the clinic.

VetPay Surcharging

The platform provides a built-in mechanism to legally pass transaction processing fees over to the pet owner.

Practice Management Bridge

This feature acts as a data bridge to connect front-desk client interactions with backend clinic accounting.

Software Integration

The system avoids fragmented workflows by syncing payment transaction histories natively with veterinary management databases.

Multiple Acceptance Methods

This feature offers clinics flexibility by allowing payments across an array of distinct terminal setups and equipment.

Nationwide Support

The service covers operations across all 50 states, backed by an industry presence established in 1989.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇭🇰HKD🇸🇬SGD🇲🇽MXN🇺🇸USD

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