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About Virima

Virima is an IT asset management software from Virima Technologies, Inc. that helps organizations track and manage their technology assets. It provides visibility into asset inventory, relationship mapping, and compliance monitoring to support effective asset management. With features designed for managing hardware and software assets, Virima assists in reducing risks associated with asset mismanagement. The platform enables users to ensure compliance with regulations and standards while improving operational efficiency. Key capabilities: asset discovery relationship mapping compliance tracking reporting and analytics integration with ITSM tools Best for: IT managers and operations teams that need to manage and maintain their technology assets effectively.

Virima Details

Vendor
Virima Technologies, Inc.
Year Launched
2006
Location
1155 Mount Vernon Hwy Suite 800 Atlanta, GA 30338
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean
Users
Change Managers, IT Administrators, Help Desk Technicians, IT Documentation Specialists, IT Service Managers, ITSM Analysts, IT Managers, Issue Tracking Specialists, IT Asset Managers, License Managers, Managed Service Providers (MSPs), Network Mappers, Unified Endpoint Managers (UEM), Service Desk Operators, Patch Managers
Industries Served
Healthcare, Education, Finance, Retail
Tags
Change Management, CMDB, Help Desk, IT Documentation, IT Service, ITSM, IT Management, Issue Tracking, IT Asset Management, License Management, Managed Service Providers (MSP), Network Mapping, Unified Endpoint Management (UEM), Service Desk, Patch Management

Virima's In-App Market Place

Does Virima have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

27

Mini Apps

1. Change Management Add-On: This add-on enhances Virima's change management capabilities

allowing users to track and manage all changes to their IT infrastructure in a structured and controlled manner.

2. CMDB Add-On: The CMDB add-on integrates with Virima to provide a comprehensive Configuration Management Database for storing detailed information about IT assets

their relationships

and dependencies.

3. Help Desk Add-On: This add-on allows users to create

track

and resolve IT service requests and incidents within Virima's help desk module

improving efficiency and customer satisfaction.

4. IT Documentation Add-On: With this add-on

users can easily create and maintain detailed documentation of their IT environment within Virima

ensuring that information is accurate and up-to-date.

5. Asset Management Add-On: This add-on extends Virima's IT asset management capabilities

allowing users to track and manage their hardware and software assets more effectively.

6. License Management Add-On: The License Management add-on helps users keep track of software licenses

ensuring compliance and avoiding potential legal issues.

7. Managed Service Providers (MSP) Add-On: This add-on provides features tailored for MSPs

allowing them to manage multiple clients' IT environments efficiently within Virima.

8. Network Mapping Add-On: The Network Mapping add-on enables users to visualize and understand their IT infrastructure topology

helping to identify potential issues and improve overall performance.

9. Service Desk Add-On: This add-on enhances Virima's service desk capabilities

providing users with a central platform for handling IT service requests

incidents

and problems.

10. Patch Management Add-On: With this add-on

users can automate and streamline the process of applying patches and updates to their IT systems

ensuring security and compliance.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$), Cad (C$), Chf (Fr.), Cny (¥), Inr (₹)

Pros & Cons

  • Comprehensive set of features for IT Asset Management (ITAM) and IT Service Management (ITSM),
  • Intuitive user interface, which enhances user experience and makes it easy for users to navigate.
  • Efficient help desk functionality for quick issue resolution
  • Robust IT documentation features for improved knowledge management
  • Streamlined IT service delivery processes
  • Smooth issue tracking and resolution
  • Effective IT asset management for optimal resource utilization
  • Comprehensive license management
  • Reliable service desk for seamless customer support
  • Patch management tools for enhanced security.
  • Steep learning curve for new users
  • Limited customization options for reports and dashboards
  • Occasional glitches and bugs in the software
  • Lack of integration with certain third-party tools and software
  • Limited scalability for larger organizations

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