VisitUs Reception logo

VisitUs Reception

by VisitUs Reception · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorVisitUs Reception
Year launched2016
StatusActive
Location205/16 Corniche Drive, Wentworth Point, 2127 NSW
Countries servedGlobal
Languages5
Integrations10+
Free tier
Free trialYES
Contact sales

About VisitUs Reception

VisitUs Reception is a visitor management software from VisitUs Reception that simplifies the check-in process for organizations. It provides features such as visitor registration, digital signage, and notifications to hosts, so organizations can manage visitor interactions efficiently. The software supports various use cases, including pre-registration of guests, capturing visitor information, and keeping a log of visitor activities. VisitUs Reception is compatible with various devices and integrates with third-party applications for better functionality. Key capabilities: visitor registration host notifications digital signage visitor logs pre-registration Best for: organizations that need to manage visitor arrivals and improve security protocols.

VisitUs Reception is a modern, cloud-based visitor management software solution built to meet the evolving needs of today’s organizations, offering a comprehensive and secure system for handling the check-in and tracking of visitors, contractors, and staff. With its wide array of features, the platform aims to replace the outdated manual logbook with a digital, efficient, and professional approach to reception management. One of the defining aspects of VisitUs Reception is its dual-interface system: a sleek iPad app for front-desk sign-ins and a powerful web dashboard for administrative control. This setup ensures that both front-line reception and back-office administration operate smoothly and in sync. The iPad app is highly intuitive, offering visitors a clear, guided process that can be customized based on the organization's unique requirements. It supports branded visuals, custom questions, and the collection of documents such as NDAs or health and safety acknowledgments, ensuring that organizations can maintain a professional and compliant onboarding experience from the very first contact. What truly sets VisitUs Reception apart is its deep functionality tailored to streamline and secure the entire visitor management lifecycle.

Pros & Cons

What users like
  • +Highly useful for company needs with excellent value for the cost.
  • +Enables visitor contact via email or SMS, appreciated in professional settings.
  • +Positive feedback from staff and visitors, enhancing usability and reputation.
  • +Exceptional customer service with quick assistance for resolving issues.
  • +Clean, easy-to-use software with strong support and backup systems.
What users flag
  • Initial challenges with payment and global technical problems shortly after implementation.
  • Limited customizability in button colors and usability issues with iPad keyboards in landscape mode.
  • Need for workaround solutions like checkboxes for managing unwanted visitors.
  • Dependence on iOS devices creates limitations in specific scenarios, such as evacuation roll calls without sign-in books.

Features

Key features

Digital Sign-in App
Provides a modern and efficient way for visitors, contractors, and staff to sign in.
Customizable Sign-in Process
Allows businesses to tailor the sign-in experience to their specific needs.
Web Dashboard Management
Enables remote management of the entire visitor management system from any web-enabled device.
Customizable Sign-in Questions
Allows for adding specific questions to the sign-in process.
Document Signing
Enables visitors to sign documents (e.g., NDAs, safety agreements) electronically.
Customizable Alerts
Allows for setting up custom alerts for various events.
Detailed Reporting
Generates various reports, including contact tracing, capacity management, and compliance reports.
Data Export (CSV)
Allows for exporting visitor data in CSV format.
Visitor Pre-registration
Enables pre-registration of visitors for a faster sign-in experience.
Visitor Tracking
Provides enhanced tracking of who is currently signed in and out.
API Integration
Offers a REST-based API for extracting visitor data and integrating with internal systems.
Instant Alert Notifications
Sends notifications to employees when their visitors arrive.
White-Labeled SMS
Sends SMS notifications from the business's name.
SMS Sign-out Reminders
Sends SMS reminders to visitors to sign out.
Mobile App for Hosts
Provides a mobile app for hosts to manage visitors and receive notifications.

Additional features

Digital Sign-in App
Provides a modern and efficient way for visitors, contractors, and staff to sign in.
Customizable Sign-in Process
Allows businesses to tailor the sign-in experience to their specific needs.
Web Dashboard Management
Enables remote management of the entire visitor management system from any web-enabled device.
Customizable Sign-in Questions
Allows for adding specific questions to the sign-in process.
Document Signing
Enables visitors to sign documents (e.g., NDAs, safety agreements) electronically.
Customizable Alerts
Allows for setting up custom alerts for various events.
Detailed Reporting
Generates various reports, including contact tracing, capacity management, and compliance reports.
Data Export (CSV)
Allows for exporting visitor data in CSV format.
Visitor Pre-registration
Enables pre-registration of visitors for a faster sign-in experience.
Visitor Tracking
Provides enhanced tracking of who is currently signed in and out.
API Integration
Offers a REST-based API for extracting visitor data and integrating with internal systems.
Instant Alert Notifications
Sends notifications to employees when their visitors arrive.
White-Labeled SMS
Sends SMS notifications from the business's name.
SMS Sign-out Reminders
Sends SMS reminders to visitors to sign out.
Mobile App for Hosts
Provides a mobile app for hosts to manage visitors and receive notifications.
Email Notifications
Sends email notifications to hosts with visitor details.
QR Code Sign-in
Offers QR code-based sign-in for contactless and efficient check-in.
Simultaneous Sign-ins
Supports simultaneous sign-ins to avoid queues.
Advanced Facial Recognition
Offers facial recognition for automated sign-in.
Badge Printing
Automatically prints visitor badges with customizable designs.
Induction Links via Email
Sends induction links to pre-registered visitors.
Safety Video Display
Plays safety videos to arriving visitors.
Evacuation Management
Provides tools to manage evacuations and track people's safety.
Mobile Evacuation Trigger
Allows fire marshals to trigger evacuations from a mobile app.
Visitor Safety Response
Enables visitors to indicate their safety status during evacuations.
First Aider Alerts
Instantly alerts first aiders if someone needs assistance during evacuations.
Online Evacuation Checklists
Provides digital checklists for fire marshals during evacuations.
Visitor Screening
Screens visitors, contractors, and staff with custom questions.
Alerts for Failed Screening
Sends alerts for failed screening results.
Time and Attendance Tracking
Records visitor sign-in and sign-out times.
Late Arrival Flagging
Flags late arrivals in the system.
Microsoft Integration
Integrates with Microsoft Active Directory and Teams.
Active Directory Synchronization
Automatically imports employees from Active Directory.
Microsoft Teams Notifications
Sends notifications via Microsoft Teams.
Delivery Notifications
Notifies recipients of incoming deliveries.
ISO 27001 Certification
Adheres to high security standards.
Data Encryption
Encrypts data at rest and in transit.
Data Storage Location Choice
Allows choosing data storage location (Australia, US, Europe).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite

AUD 44

Standard

AUD 99

Pro

AUD 299

Countries & Languages

Global
Countries served
5
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇭🇰HKD🇸🇬SGD🇳🇿NZD🇩🇰DKK🇸🇪SEK🇳🇴NOK

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