VisitUs Reception logo

VisitUs Reception

by VisitUs Reception · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorVisitUs Reception
Year launched2016
StatusActive
Location205/16 Corniche Drive, Wentworth Point, 2127 NSW
Countries servedGlobal
Languages5
Integrations10+
Free tierN/A
Free trialYES
Contact salesN/A

About VisitUs Reception

VisitUs Reception is a visitor management software from VisitUs Reception that simplifies the check-in process for organizations. It provides features such as visitor registration, digital signage, and notifications to hosts, so organizations can manage visitor interactions efficiently. The software supports various use cases, including pre-registration of guests, capturing visitor information, and keeping a log of visitor activities. VisitUs Reception is compatible with various devices and integrates with third-party applications for better functionality. Key capabilities: visitor registration host notifications digital signage visitor logs pre-registration Best for: organizations that need to manage visitor arrivals and improve security protocols.

VisitUs Reception is a modern, cloud-based visitor management software solution built to meet the evolving needs of today’s organizations, offering a comprehensive and secure system for handling the check-in and tracking of visitors, contractors, and staff. With its wide array of features, the platform aims to replace the outdated manual logbook with a digital, efficient, and professional approach to reception management. One of the defining aspects of VisitUs Reception is its dual-interface system: a sleek iPad app for front-desk sign-ins and a powerful web dashboard for administrative control. This setup ensures that both front-line reception and back-office administration operate smoothly and in sync. The iPad app is highly intuitive, offering visitors a clear, guided process that can be customized based on the organization's unique requirements. It supports branded visuals, custom questions, and the collection of documents such as NDAs or health and safety acknowledgments, ensuring that organizations can maintain a professional and compliant onboarding experience from the very first contact. What truly sets VisitUs Reception apart is its deep functionality tailored to streamline and secure the entire visitor management lifecycle.

Pros & Cons

Pros
  • Highly useful for company needs with excellent value for the cost.
  • Enables visitor contact via email or SMS, appreciated in professional settings.
  • Positive feedback from staff and visitors, enhancing usability and reputation.
  • Exceptional customer service with quick assistance for resolving issues.
  • Clean, easy-to-use software with strong support and backup systems.
Cons
  • Initial challenges with payment and global technical problems shortly after implementation.
  • Limited customizability in button colors and usability issues with iPad keyboards in landscape mode.
  • Need for workaround solutions like checkboxes for managing unwanted visitors.
  • Dependence on iOS devices creates limitations in specific scenarios, such as evacuation roll calls without sign-in books.

Features

Key features

Digital Sign-in App

Provides a modern and efficient way for visitors, contractors, and staff to sign in.

Customizable Sign-in Process

Allows businesses to tailor the sign-in experience to their specific needs.

Web Dashboard Management

Enables remote management of the entire visitor management system from any web-enabled device.

Customizable Sign-in Questions

Allows for adding specific questions to the sign-in process.

Document Signing

Enables visitors to sign documents (e.g., NDAs, safety agreements) electronically.

Customizable Alerts

Allows for setting up custom alerts for various events.

Detailed Reporting

Generates various reports, including contact tracing, capacity management, and compliance reports.

Data Export (CSV)

Allows for exporting visitor data in CSV format.

Visitor Pre-registration

Enables pre-registration of visitors for a faster sign-in experience.

Visitor Tracking

Provides enhanced tracking of who is currently signed in and out.

API Integration

Offers a REST-based API for extracting visitor data and integrating with internal systems.

Instant Alert Notifications

Sends notifications to employees when their visitors arrive.

White-Labeled SMS

Sends SMS notifications from the business's name.

SMS Sign-out Reminders

Sends SMS reminders to visitors to sign out.

Mobile App for Hosts

Provides a mobile app for hosts to manage visitors and receive notifications.

Additional features

Digital Sign-in App

Provides a modern and efficient way for visitors, contractors, and staff to sign in.

Customizable Sign-in Process

Allows businesses to tailor the sign-in experience to their specific needs.

Web Dashboard Management

Enables remote management of the entire visitor management system from any web-enabled device.

Customizable Sign-in Questions

Allows for adding specific questions to the sign-in process.

Document Signing

Enables visitors to sign documents (e.g., NDAs, safety agreements) electronically.

Customizable Alerts

Allows for setting up custom alerts for various events.

Detailed Reporting

Generates various reports, including contact tracing, capacity management, and compliance reports.

Data Export (CSV)

Allows for exporting visitor data in CSV format.

Visitor Pre-registration

Enables pre-registration of visitors for a faster sign-in experience.

Visitor Tracking

Provides enhanced tracking of who is currently signed in and out.

API Integration

Offers a REST-based API for extracting visitor data and integrating with internal systems.

Instant Alert Notifications

Sends notifications to employees when their visitors arrive.

White-Labeled SMS

Sends SMS notifications from the business's name.

SMS Sign-out Reminders

Sends SMS reminders to visitors to sign out.

Mobile App for Hosts

Provides a mobile app for hosts to manage visitors and receive notifications.

Email Notifications

Sends email notifications to hosts with visitor details.

QR Code Sign-in

Offers QR code-based sign-in for contactless and efficient check-in.

Simultaneous Sign-ins

Supports simultaneous sign-ins to avoid queues.

Advanced Facial Recognition

Offers facial recognition for automated sign-in.

Badge Printing

Automatically prints visitor badges with customizable designs.

Induction Links via Email

Sends induction links to pre-registered visitors.

Safety Video Display

Plays safety videos to arriving visitors.

Evacuation Management

Provides tools to manage evacuations and track people's safety.

Mobile Evacuation Trigger

Allows fire marshals to trigger evacuations from a mobile app.

Visitor Safety Response

Enables visitors to indicate their safety status during evacuations.

First Aider Alerts

Instantly alerts first aiders if someone needs assistance during evacuations.

Online Evacuation Checklists

Provides digital checklists for fire marshals during evacuations.

Visitor Screening

Screens visitors, contractors, and staff with custom questions.

Alerts for Failed Screening

Sends alerts for failed screening results.

Time and Attendance Tracking

Records visitor sign-in and sign-out times.

Late Arrival Flagging

Flags late arrivals in the system.

Microsoft Integration

Integrates with Microsoft Active Directory and Teams.

Active Directory Synchronization

Automatically imports employees from Active Directory.

Microsoft Teams Notifications

Sends notifications via Microsoft Teams.

Delivery Notifications

Notifies recipients of incoming deliveries.

ISO 27001 Certification

Adheres to high security standards.

Data Encryption

Encrypts data at rest and in transit.

Data Storage Location Choice

Allows choosing data storage location (Australia, US, Europe).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite
AUD 44/mo
billed monthly
Standard
AUD 99/mo
billed monthly
Pro
AUD 299/mo
billed monthly

Countries & Languages

Global
Countries served
5
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇭🇰HKD🇸🇬SGD🇳🇿NZD🇩🇰DKK🇸🇪SEK🇳🇴NOK

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