About Vodia PBX
Vodia PBX is a VoIP phone system software from Vodia Networks that supports business communication. It combines call routing, voicemail management, and conference calling so organizations can manage telephony needs efficiently. Vodia PBX is designed to work with multiple devices, facilitating both traditional and remote communication setups. It supports integration with various CRM systems, allowing users to improve customer interactions. Key capabilities: call routing voicemail management conference calling CRM integration multi-device support Best for: businesses that need a flexible and comprehensive communication solution.
Vodia PBX by Vodia Networks is a powerful and flexible call center software designed for businesses of various sizes, with particular appeal to small and medium-sized enterprises (SMEs), remote and hybrid workforces, and VoIP service providers. Its primary purpose is to provide a comprehensive, easy-to-use, and customizable PBX system that integrates a wide range of communication channels, including voice, video, messaging, and more, into one unified platform. This software is engineered to improve the efficiency and scalability of business communication, allowing companies to seamlessly manage both internal and external communications while offering features that optimize productivity and customer experience. The user interface of Vodia PBX is designed with simplicity and usability in mind, ensuring that both technical and non-technical users can navigate the platform with ease. The dashboard is clean and well-organized, with intuitive icons and menus that streamline access to core features like call management, voicemail, conferencing, and reporting tools. The system’s design allows users to quickly locate the functions they need, whether they are looking to configure call routing, monitor call queues, or analyze performance metrics.
Pros & Cons
- Compatibility with Yealink phones: The software works well with Yealink phone hardware.
- Cloud deployment: The software can be installed on cloud services like Digital Ocean.
- Integration with Twilio: It integrates with Twilio for trunking (connecting to the public telephone network).
- Stability and features: More stable and feature-rich than a previous Cisco Meraki phone system.
- Security: Offers secure and encrypted voice communication.
- Phone provisioning issues: Experienced some difficulties with setting up (provisioning) the phones, although the reviewer hoped this would be resolved in later releases.
- Limited audio file format support: Prefers support for MP3 files in addition to or instead of WAV format.
Features
Key features
Separates business hours from personal hours with scheduled business hours.
Reduces time finding the right person and integrates with business processes.
Routes calls to the right person and provides on-hold music and messages.
Works with desktop and mobile apps for various devices.
Designed for continuous operation with minimal downtime.
Allows switching between voice and text messages with clients.
Integrates with desktop phones, overhead speakers, door phones, and more SIP devices.
Integrates with business processes through the Vodia REST API.
Additional features
Separates business hours from personal hours with scheduled business hours.
Helps reduce the number of calls from spam callers.
Transfers calls to the right person, even when that person is working away from the office.
Provides on-hold music and messages that support your brand.
Works on Windows, macOS, and Linux devices.
Works on Android 10+ and iOS 13+ devices.
Supports calling, putting calls on hold, transferring calls, and texting (SMS).
Designed for continuous operation with minimal downtime.
Allows switching between voice and text messages with clients. Client sees only one number.
Stores message history on the server so employees can resume conversations with colleagues using personal devices.
Integrates with desktop phones, overhead speakers, door phones, and many more SIP devices. Automatic provisioning for many of the devices.
Choose from a large number of predefined SIP trunks or set up your own.
Everything that can be done through the web interface can also be scripted through the Vodia REST API.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Vodia PBX
Vodia PBX is a VoIP phone system software from Vodia Networks that supports business communication. It combines call routing, voicemail management, and conference calling so organizations can manage telephony needs efficiently. Vodia PBX is designed to work with multiple devices, facilitating both traditional and remote communication setups. It supports integration with various CRM systems, allowing users to improve customer interactions. Key capabilities: call routing voicemail management conference calling CRM integration multi-device support Best for: businesses that need a flexible and comprehensive communication solution.
Vodia PBX Details
Vodia PBX's In-App Market Place
Does Vodia PBX have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), RUB (₽), CNY (¥), BRL (R$), MXN ($), NZD (NZ$), SGD (S$), CHF (Fr), SEK (kr), ZAR (R)
Pros & Cons
- Compatibility with Yealink phones: The software works well with Yealink phone hardware.
- Cloud deployment: The software can be installed on cloud services like Digital Ocean.
- Integration with Twilio: It integrates with Twilio for trunking (connecting to the public telephone network).
- Stability and features: More stable and feature-rich than a previous Cisco Meraki phone system.
- Security: Offers secure and encrypted voice communication.
- Phone provisioning issues: Experienced some difficulties with setting up (provisioning) the phones, although the reviewer hoped this would be resolved in later releases.
- Limited audio file format support: Prefers support for MP3 files in addition to or instead of WAV format.
Vodia PBX's Support Options
Email Address
info@vodia.comContact
+1 (617) 861-3490Documentation
https://doc.vodia.com/Community Forums
https://forum.vodia.com/Vodia PBX's Alternatives
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