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Voice Loggers

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Software Status:Active

About Voice Loggers

Voice Loggers is a recording software from Right Side Business Solutions that supports efficient call recording and monitoring. It provides screen record, real-time data visualization, and outreach capabilities to help improve transcription accuracy and analytics insights. Designed for contact centers, this solution enables users to monitor calls live and replay them instantly for training and quality assurance purposes. With its omni-agent functionality, it can capture interactions across various channels, ensuring comprehensive oversight of customer communications. Key capabilities: screen record visualize real-time monitoring outreach omni-agent Best for: contact center managers that need to ensure call quality and staff training.

Voice Loggers Details

Vendor
Right Side Business Solutions
Year Launched
Location
113 Harvard Ave, Stamford, CT 06902, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Russian, Chinese, Japanese, Korean, Portuguese, Arabic, Dutch.
Users
Manager, Quality Assurance Supervisor, Customer Service Representative
Industries Served
Healthcare, Education, Finance, Retail, Government, Insurance, Hospitality, Transportation, Manufacturing, Utilities
Tags
Voice Loggers, Call Recording, OrecX

Voice Loggers's In-App Market Place

Does Voice Loggers have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. Dashboard

2. Screen Capture

3. Quality Monitoring

4. Speech Analytics

5. Call Volume Reports

6. Search and Playback

7. Integration with CRM systems

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$)

Pros & Cons

  • Ability to record all incoming and outgoing calls for quality assurance and training purposes
  • Customizable recording options to suit specific business needs
  • Easy access to call recordings for review and analysis
  • Enhanced security features to ensure compliance with regulations
  • Integration with existing systems for seamless operation and data retrieval
  • Limited integration options with other software or systems
  • Steeper learning curve compared to other call recording software
  • No option for real-time monitoring or live call playback
  • Lack of advanced analytics or reporting features
  • Occasionally experiences technical glitches or errors
  • High initial cost for implementation and setup

Voice Loggers's Support Options

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