About Voicespin
Voicespin is a voice analytics software from Voicespin that analyzes customer interactions. It provides speech recognition, sentiment analysis, and data visualization so organizations can improve customer engagement. The platform helps businesses understand customer sentiments during calls and interactions, enabling informed decision-making. Voicespin supports integration with various CRM systems and offers real-time reporting to assist teams in monitoring performance. Key capabilities: speech recognition sentiment analysis data visualization real-time reporting CRM integration Best for: customer service teams that need to analyze voice interactions for improved support.
Voicespin Details
Voicespin's In-App Market Place
Does Voicespin have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- • Fast and responsive support, including dedicated account managers.
- • Great overall service and support.
- • Easy-to-use interface with self-service configuration options for extensions, queues, and numbers.
- • High call quality.
- • A focus on addressing client needs.
- • Reliable daily operation.
- • Occasional issues with call quality or connectivity.
- • Potential for improvement in support response times.
- • Lack of web chat support.
- • Occasional server issues.
- • Lack of a readily available emergency call diversion plan.
- • Limited functionality for bulk downloading call recordings.
Voicespin's Support Options
Email Address
sales@voicespin.comContact
+18889082995