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Software Status:Active

About VoxDesk

VoxDesk is a call center software from 500apps designed to manage answering machines and connect live calls to agents efficiently. It provides features such as Teams.cc Team Chat, PBXPlus Business Phone System, and 500Conference Video Conferencing, helping businesses simplify communication and improve operational efficiency. With access to 50 apps for just $14.99 per user, VoxDesk offers an economical solution for organizations looking to consolidate their tools. Additional functionalities include 500Mail Email Provider and 500Box Beta Cloud Storage, catering to various business communication needs. Key capabilities: Teams.cc Team Chat PBXPlus Business Phone System 500Conference Video Conferencing 500Mail Email Provider 500Box Beta Cloud Storage Best for: call centers that need effective communication solutions.

VoxDesk Details

Vendor
500apps
Year Launched
2019
Location
Headquarters 99 Wall St, New York, united states 10005, US
Deployment
cloud, on premise, windows, linux
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Chinese.
Users
Sales Teams, Customer Service Representatives, Telemarketing Teams, Support and Helpdesk Teams
Industries Served
Telecommunications, E-commerce, Healthcare, Finance and Insurance, Education
Tags
Call Center Solution, Call Analytics, Call Recording, Predictive Dialer, Call Management, Customer Engagement, Call Dispositions, Agent Productivity, Customer Support

VoxDesk's In-App Market Place

Does VoxDesk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • User-Friendly Interface: Easy to navigate without formal training.
  • Seamless Integration: Integrates smoothly with CRM systems, displaying critical information.
  • Excellent Reporting: Provides valuable insights for team performance evaluation.
  • Effortless Communication: Simplifies inbound and outbound calls with features like click-to-call.
  • No Training Needed: New users can begin using the software immediately.
  • User Interface Needs Update: Some feel it could be modernized for better usability.
  • No Notable Issues: Most users report no significant problems with the software.

VoxDesk's Support Options

Chatbot

Available

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