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Voyced IPPBX

by Voyced · Since 2013
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorVoyced
Year launched2013
StatusActive
Location7 Bell Yard, London, England WC2A 2JR, GB
Countries servedGlobal
Languages11
Integrations
Free tier
Free trial
Contact salesYES

About Voyced IPPBX

Voyced IPPBX is a VoIP software platform from Voyced that provides flexible communication solutions for businesses. It combines call recording, audio conferencing, and extensive number coverage, so users can easily manage their communication needs. The platform supports a world coverage map, ensuring users have access to numbers in Europe and The Americas. Voyced IPPBX also includes eSIM coverage, allowing for a more versatile approach to connectivity. With a user-friendly ordering system in place, businesses can quickly set up their services. Key capabilities: call recording audio conferencing number coverage list eSIM coverage list world coverage map Best for: businesses that need reliable VoIP communication solutions.

Voyced IPPBX by Voyced is a powerful cloud PBX and VoIP solution designed to streamline communication processes for businesses of all sizes. One of the standout features of Voyced IPPBX is its flexibility and scalability, allowing users to easily adjust their communication systems as their businesses grow. The user interface of Voyced IPPBX is intuitive and user-friendly, making it easy for even non-technical users to navigate and set up. The design elements are modern and clean, enhancing the overall user experience. Users can quickly access key features and tools, allowing for efficient communication management. What sets Voyced IPPBX apart from its competitors is its innovative approach to communication solutions. The software offers advanced functionalities such as call routing, call recording, and voicemail integration. These features enable users to optimize their communication processes and enhance productivity. In terms of performance, Voyced IPPBX excels in speed, efficiency, and reliability. The software is capable of handling large datasets and complex operations without compromising performance. Users can rely on Voyced IPPBX to deliver consistent and reliable communication services.

Pros & Cons

What users like
  • +Easy setup: Maria K. mentions that setup was easy.
  • +Prompt and efficient support: Both positive reviews highlight knowledgeable staff and quick resolution of issues. Maria K. specifically says queries were "promptly and efficiently sorted."
  • +Good for occasional use: Maria K. finds it suitable for her dance school's needs, which are occasional.
  • +Local phone number rerouting: A key benefit for Maria K. is having a local number that redirects to her mobile.
  • +Comprehensive functionality: Voyced claims to offer a wide range of features to all customers, regardless of size.
What users flag
  • Complicated system (according to one reviewer): One negative review describes the system as "insanely complicated" with an "overcrowded" customer area.
  • Lack of basic features (according to one reviewer): The same reviewer points out the inability to easily tally total calls and usage in a given month.
  • Discrepancy between trial and paid service (according to one reviewer): The negative review alleges that the trial numbers worked fine, but the paid numbers were of significantly lower quality.
  • Poor customer service (according to one reviewer): The negative review describes customer service as "patronizing" and unhelpful.

Features

Key features

Wide International Coverage
Offers virtual numbers (DIDs) in 165+ countries.
Variety of Number Types
Provides geographic, non-geographic, mobile, toll-free, and UIFN numbers.
Free IPPBX Use
Offers free use of their IPPBX platform with number purchases.
Competitive Call Rates
Provides cost-effective call rates with per-second billing.
Scalable and Flexible
Supports multiple sites and countries within a single account, ideal for remote offices and teleworkers.
Comprehensive IPPBX Functionality
Includes a wide range of standard and optional IPPBX features, such as call routing, voicemail, IVR, call recording, and more.
Multi-Lingual Web Portal
Offers a web portal in multiple languages for international users.

Additional features

Extensive Global Reach
Offers virtual phone numbers (DIDs) in a vast network spanning 165+ countries, enabling businesses to establish a local presence and cater to international customers.
Diverse Number Portfolio
Provides a wide array of virtual number types to meet various communication needs, including geographic numbers (tied to specific locations), non-geographic numbers (not location-dependent), mobile numbers (for SMS and calls), toll-free numbers (for free customer calling), and UIFN (Universal International Freephone Number) numbers.
Complimentary IP PBX Access
Grants free access to their IP PBX platform when you purchase a virtual number, providing a cost-effective and integrated communication solution.
Competitive Call Pricing
Offers cost-effective call rates, often with per-second billing, allowing businesses to optimize their communication expenses and only pay for the minutes they use.
Scalability and Adaptability
Supports multiple sites and countries within a single account, making it ideal for businesses with remote offices, distributed teams, or international operations. Easily manage all your communication needs from one central platform.
Comprehensive IP PBX Features (Standard)
Includes a rich set of standard IP PBX features to enhance communication efficiency, such as number porting (transferring existing numbers), unified messaging (voicemail, fax, and email integration), customizable dialing rules per number, paging/intercom functionality, call parking, caller ID control, internal extensions, custom music on hold, group call pickup, call transfer, call screening, call barring, follow-me/forward, call divert, time/date/day-based call routing, call supervision, IVR/auto-attendant, call waiting, and more.
Enhanced IP PBX Features (Optional)
Provides optional add-ons to further enhance communication capabilities, including call recording, conference calling, custom branding of URLs, and reseller/dealer/distributor environment options.
Multilingual Web Portal
Offers a user-friendly web portal in multiple languages, catering to international users and simplifying account management.
Advanced Call Management
Provides sophisticated call handling features, such as four incoming call routing options, hunt groups (distributing calls among a team), call queues (managing high call volumes), and real-time monitoring of call activity.
Detailed Call Records
Offers access to live call data and CDRs (Call Detail Records) for detailed call tracking, analysis, and billing purposes.
Customization Options
Allows for custom prompts and the ability to withhold caller ID for added flexibility and control.
Seamless Integration
Designed for seamless integration with various devices and platforms, ensuring compatibility and ease of use.
Regular Updates and Promotions
Frequently offers sales and promotions, such as "1 Day Sales" and "Black Friday" deals, providing opportunities for cost savings.
Helpful Resources and Support
Offers a knowledge base, online meeting scheduling, social media updates, local number requirements information, and other resources to assist users.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
15
Billing currencies

Interface languages

EnglishDutchGermanFrenchSpanishPortugueseItalianRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇭CHF🇦🇺AUD🇨🇦CAD🇯🇵JPY🇭🇰HKD🇸🇬SGD🇳🇴NOK🇸🇪SEK🇩🇰DKK🇵🇱PLN🇭🇺HUF🇨🇿CZK

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