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Software Status:Active

About WaterSmart

WaterSmart is a customer engagement software from WaterSmart that helps utilities and energy retailers improve digital experiences. It offers support for multiple service types including water, electricity, and gas, as well as tailored solutions for finance and billing departments, management, and retailers so organizations can effectively manage customer interactions. The platform includes features for billing information, engagement tools, and personalized service options while facilitating better communication between utilities and their customers. WaterSmart's tools allow utilities to provide efficient customer service and track engagement metrics. Key capabilities: service type management billing support customer engagement tracking analytics and reporting personalized user use Best for: utilities and energy retailers that need to improve customer engagement and simplify service delivery.

WaterSmart Details

Vendor
WaterSmart
Year Launched
2017
Location
74 Patiki Road, Avondale, Auckland
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese.
Users
Architects, Builders, Property Developers, Engineers, Project Managers, Facilities Managers, Councils, Specifiers, Private Clients
Industries Served
Construction, Property Development, Civil Engineering, Urban Planning, Environmental Services, Sustainable Building, Infrastructure Development, Stormwater Management
Tags
Customer Engagement, Water Conservation, Utility Management, Data Analytics, Customer Communication, Water Efficiency, Usage Monitoring

WaterSmart's In-App Market Place

Does WaterSmart have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (CN¥), INR (₹), BRL (R$), MXN (Mex$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), ZAR (R), SGD (S$)

Pros & Cons

  • Maximizes Project Outcomes: Aims to help clients maximize development yield, save time, money, and reduce emissions.
  • Strong Client Testimonials: Features multiple positive testimonials highlighting their professionalism, proactive approach, efficient communication, and seamless service.
  • Dedicated to Sustainability: Clearly states commitment to safeguarding water as a "taonga" and promoting sustainable development.
  • Award-Winning: Has received the "Stormwater Innovation Award 2025" for their Porous Lane product.
  • Targeted Client Focus: Works with specific professional groups like developers, architects, and engineers, indicating specialized understanding of their needs.
  • No Specific Pricing or Project Cost Details: The text does not provide any information on the cost of their products or services, which might require direct inquiry.
  • Limited Technical Specifics: While highlighting innovative products, the details provided are high-level. More in-depth technical specifications of their systems are not available in this overview.
  • Marketing-Oriented Content: As typical for a company website, the information presented is heavily biased towards the benefits and strengths of Watersmart, with no inherent "cons" or limitations explicitly stated within the provided text.

WaterSmart's Support Options

Chatbot

Available

WaterSmart's Alternatives