WayaWaya Platform logo

WayaWaya Platform

by WayaWaya · Since 2016
No reviews yet
Active2+ countries
Quick facts
VendorWayaWaya
Year launched2016
StatusActive
Location7th Floor, Mest Wing, Pine Tree plaza, Kaburu Drive, Nairobi, Kenya
Countries served2+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About WayaWaya Platform

WayaWaya Platform is a banking software from WayaWaya that connects users to global financial services. It provides digital virtual banking, business payments, and bank services APIs so users can manage their financial transactions efficiently. The platform allows access to multiple banking features through a single interface, ensuring convenience for both personal and business use. Users can benefit from functionalities tailored to meet diverse financial needs, including bill payment APIs for simplified payment processing. Key capabilities: digital virtual banking business payments bank services APIs bill payment APIs access to global financial networks Best for: individuals and businesses that need comprehensive financial management solutions.

WayaWaya is a powerful bridge between traditional banking and the social media age. By turning "chats into cash," it empowers the African entrepreneur to professionalize their business without needing an expensive website. Its acquisition by Ajua has only strengthened its data capabilities, making it one of the most effective tools for social commerce on the continent. It is an ideal solution for any business looking to automate its sales funnel and provide a seamless, modern payment experience to its customers on the apps they use every day.

Pros & Cons

Pros
  • The AI handles sales and FAQs even when the business owner is asleep.
  • Removes the complexity of currency conversion for African trade.
  • Consolidates customer queries from Facebook, Instagram, and WhatsApp into one place.
  • The no-code aspect allows small shop owners to start selling on WhatsApp in minutes.
Cons
  • Changes to Meta’s API policies can impact core functionality.
  • Onboarding for full borderless banking can be delayed by rigorous KYC checks.
  • Setting up advanced AI journeys still requires a strategic understanding of customer behavior.

Features

Key features

Conversational AI (Janja)

An intelligent chatbot that automates sales, customer support, and payment collection on WhatsApp, Messenger, and Instagram.

No-Code Journey Builder

A drag-and-drop tool that allows businesses to create custom automated customer flows without needing a developer.

Borderless Payments

A cross-country payment rail that allows businesses to receive money from different currencies into a local bank or mobile wallet.

Social Commerce Integration

Enables businesses to upload products and sell them directly within social messaging apps like Telegram and Facebook.

Digital Banking for Entrepreneurs

A full-suite banking tool featuring virtual accounts, debit cards, and automated savings goals.

Additional features

Automated Savings

Tools that automatically set aside a percentage of incoming payments to meet specific savings targets.

Debit Card Issuance

Provides a debit card for business owners to manage wages, payouts, and utility bills.

Multiple Account Attachment

Allows users to link and manage multiple mobile wallets, cards, and bank accounts in one hub.

Intelligent Finance Manager

Sends automated reminders for recurrent bills and provides spending advice via AI.

Settlement Engine

Supports instant settlements to local banks or mobile money platforms (like M-Pesa).

Unified Messaging Hub

A centralized dashboard to chat with and send marketing alerts to customers across multiple social platforms.

Anti-Fraud Filters

Automated security layers that screen cross-border transactions for suspicious activity.

USSD Banking Integration

Provides a unique USSD code for businesses to reach customers who are offline or using feature phones.

Feedback Channels

Integrated customer feedback loops that capture user sentiment during the chat journey.

Debt Management

Features to track and manage outstanding customer payments and invoices.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

2
Countries served
1
Interface languages
2
Billing currencies

Available in

KenyaNigeria

Interface languages

English

Billing currencies

🇰🇪KES🇳🇬NGN

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