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Software Status:Active

About Web Tracks

Web Tracks is a web monitoring software from Alloy Software that helps organizations track and manage internet usage. It provides features such as real-time website filtering, detailed usage reports, and user activity monitoring so businesses can maintain control over their online environment. This software enables IT departments to identify and restrict access to inappropriate or non-work-related sites, ensuring compliance with organizational policies. Additionally, Web Tracks allows for customizable filtering settings to cater to different departmental needs. Key capabilities: real-time reporting customizable filters user activity logs policy management compliance tracking Best for: organizations that need to monitor and control internet usage effectively.

Web Tracks Details

Vendor
Gritware
Year Launched
1998
Location
GRITWARE, LLC 3578 Little Timber CT SW Grand Rapids, MI 49534 USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
IT Administrators, Technicians, Asset Managers
Industries Served
IT Departments, SMBs, Mid-sized Businesses
Tags
Help Desk, IT Asset Management, Asset Tracking, Inventory Management, Ticketing System, Incident Management, Compliance, Audit Trail, Reporting, Software Tracking, Hardware Tracking.

Web Tracks's In-App Market Place

Does Web Tracks have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • All-in-one help desk and asset management system reduces software fragmentation.
  • Browser-based platform allows access without extensive IT infrastructure deployment.
  • Self-service portal decreases technician workload and improves end-user response time.
  • Comprehensive reporting enables better planning for IT budgets and hardware upgrades.
  • Email-to-ticket feature ensures no help desk request is missed or overlooked.
  • Interface can feel outdated compared to newer help desk software, reducing user appeal.
  • Some users report the software can be slow when handling large datasets or audits.
  • Customizing certain workflows requires technical knowledge, complicating setup.
  • Notifications and alerts may not always function reliably in high-traffic scenarios.
  • Reporting dashboards can be complex to configure and may confuse non-technical staff.

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