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Weblogic CRM

by Weblogic Botswana · Since 2006
No reviews yet
Active1+ countries
Quick facts
VendorWeblogic Botswana
Year launched2006
StatusActive
LocationPlot 64, Unit 19, Gaborone International Commerce Park, Gaborone, Botswana
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About Weblogic CRM

Weblogic CRM is a customer relationship management software from Weblogic Botswana that helps businesses manage customer interactions effectively. It provides features such as contact management, sales tracking, and reporting so that companies can improve customer satisfaction and increase sales efficiency. The platform is designed for businesses of all sizes and enables users to store and analyze customer data efficiently. Weblogic CRM also supports integration with existing business applications, allowing for a more comprehensive view of customer interactions. Key capabilities: contact management sales tracking reporting customer support integration with business applications Best for: businesses that need to manage customer relationships and improve sales processes.

Weblogic CRM, also marketed as Truly Awesome CRM, is a Botswana‑based customer relationship management solution developed by Weblogic Botswana, a digital transformation and web solutions provider. The platform is positioned toward small to medium enterprises looking to enhance business processes without the cost complexity of global CRM giants. It offers core CRM functions such as sales force automation, workflow notifications, lead and contact management, and customer support ticketing, alongside project and task management modules. One of the software’s strengths is its modular setup and local pricing structure, which aims to make CRM adoption affordable for businesses in Botswana and potentially neighboring regions. Additionally, customization support and included training during setup help ease onboarding for teams new to CRM systems. However, the platform’s publicly available documentation appears limited, with no extensive knowledge base or community forum clearly linked on the official site. Integrations with external tools are not explicitly documented, which may pose a challenge for organizations seeking deep connectivity with existing systems. Multi‑language support is also not addressed.

Pros & Cons

Pros
  • Provides affordable CRM solutions suitable for small to medium-sized businesses locally
  • Offers real-time tracking of sales pipelines for more efficient decision-making
  • Includes workflow automation that reduces manual follow-ups and oversight tasks
  • Integrates customer support and project management modules in a single platform
  • Enhances team productivity with organized task and milestone tracking
Cons
  • User interface may appear less modern compared to global CRM competitors
  • Advanced analytics and AI features are not included in the base version
  • Reporting customization may require additional setup or support assistance
  • Marketing automation features are basic compared to international CRM solutions

Features

Key features

Sales Force Automation

Tracks leads, contacts, and pipeline in real-time for improved sales management

Customer Support Center

Manages tickets and customer inquiries efficiently to enhance service quality

Project Management Module

Plan, track, and monitor tasks and milestones across teams

Workflow Management

Automates notifications and alerts for critical business activities

Additional features

Lead & Contact Management

Organize and maintain customer and prospect information centrally

Quote & Sales Order Generation

Create and send quotes or orders directly from the CRM

Account & Activity Management

Monitor accounts, interactions, and team activities comprehensively

Campaign Management

Plan and execute marketing campaigns targeting prospects and customers

Scheduled Reporting & Notifications

Receive automated reports and workflow alerts regularly

Inventory Management Elements

Track inventory linked to sales and orders

Sales Force Automation

Tracks leads, contacts, and pipeline in real-time for improved sales management

Customer Support Center

Manages tickets and customer inquiries efficiently to enhance service quality

Project Management Module

Plan, track, and monitor tasks and milestones across teams

Workflow Management

Automates notifications and alerts for critical business activities

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Botswana

Interface languages

English

Billing currencies

BWP

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