About Winker
Winker is a management platform from Winker that provides an ecosystem of solutions for the condominium market. It combines Winker Pro, Winker Chat, Winker Flow, and the Winker Access application so users can manage operations efficiently. This platform supports various segments such as administrators, condominiums, and security companies, ensuring that all necessary tools are in one place. Winker facilitates communication, workflow automation, and access control, making it easier for users to manage their properties and services effectively. Key capabilities: Winker Pro Winker Chat Winker Flow Winker Access Mobile Application Best for: condominium managers and administrators that need comprehensive management and communication solutions.
Winker by Winker is an end-to-end ecosystem tailored for the condominium market, unifying ERP-style management, financial operations, CRM, omnichannel service, access control, and resident-facing “super app” capabilities under one platform. Its interface emphasizes clarity and operational flow: administrators, security firms, constructors, and service providers see role-specific modules organized by routine, with guided onboarding, embedded training, and humanized support that reduce friction and make navigation feel intuitive even for complex processes. Distinctive design choices center on consolidating workflows—deliberation and voting, omnichannel service, and automation-driven CRM—so users aren’t context-switching across disjointed tools. Feature depth is a core differentiator: comprehensive management (ERP + app), omnichannel ticketing and resident service, performance and automation for operational tasks, secure access control, and streamlined voting for governance, all integrated to drive growth, retention, and strategic decision-making across the condo ecosystem. Performance is framed around cloud hosting that prioritizes speed, stability, and compliance with LGPD, supporting reliable data storage and high availability for everyday operations and heavier workloads that benefit from automation and centralized data.
Pros & Cons
- +Easy communication between residents and administrators through announcements and messages.
- +Transparent financial tracking helps residents monitor payments and community expenses.
- +Mobile app provides quick access to documents, notices, and service requests.
- +Event scheduling keeps residents updated on meetings and community activities.
- +Improves trust by giving residents visibility into management decisions.
- −Occasional slow performance during peak usage times.
- −Older residents struggle with app navigation and digital adoption.
- −Few integrations with external accounting or CRM systems.
- −Customer support response times can be longer than expected.
Features
Key features
- Management platform
- centralized ERP and super app to run condominium operations
- Omnichannel support
- unified customer service across channels for residents and managers
- Automation and CRM
- tools to automate workflows and manage relationships
- Security and access control
- features for gatekeeping and controlled entry
- Voting and deliberation
- digital assemblies for streamlined decisions
- Cloud hosting (LGPD‑aligned)
- secure, stable data storage in the cloud
Additional features
- Administrator suite
- modules tailored to administration companies
- Condominium app
- resident and syndic mobile experience
- Security company tools
- integrations for private security providers
- Contractor support
- features for builders and handover processes
- Service provider workflows
- routines for vendors in the condo ecosystem
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Winker
Winker is a management platform from Winker that provides an ecosystem of solutions for the condominium market. It combines Winker Pro, Winker Chat, Winker Flow, and the Winker Access application so users can manage operations efficiently. This platform supports various segments such as administrators, condominiums, and security companies, ensuring that all necessary tools are in one place. Winker facilitates communication, workflow automation, and access control, making it easier for users to manage their properties and services effectively. Key capabilities: Winker Pro Winker Chat Winker Flow Winker Access Mobile Application Best for: condominium managers and administrators that need comprehensive management and communication solutions.
Winker Details
Winker's In-App Market Place
Does Winker have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
BRL (R$)
Pros & Cons
- Easy communication between residents and administrators through announcements and messages.
- Transparent financial tracking helps residents monitor payments and community expenses.
- Mobile app provides quick access to documents, notices, and service requests.
- Event scheduling keeps residents updated on meetings and community activities.
- Improves trust by giving residents visibility into management decisions.
- Occasional slow performance during peak usage times.
- Older residents struggle with app navigation and digital adoption.
- Few integrations with external accounting or CRM systems.
- Customer support response times can be longer than expected.
Winker's Support Options
Email Address
atendimento@winker.com.brContact
554833652051Winker's Alternatives
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