About XiVO
XiVO is a unified communication platform from Avencall designed for businesses seeking a flexible telephony solution. It provides voice over IP, video conferencing, and instant messaging to support effective communication among team members. The platform includes advanced features such as call routing, presence management, and multi-device support for improved collaboration. XiVO can be deployed on-premises or in the cloud, catering to various organizational needs. Its architecture allows for easy integration with existing systems, making it a versatile choice for many businesses. Key capabilities: voice over IP video conferencing instant messaging call routing multi-device support Best for: organizations that need a comprehensive communication solution for their teams.
XiVO Details
XiVO's In-App Market Place
Does XiVO have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CNY (¥), AUD ($), CAD ($), INR (₹), RUB (₽)
Pros & Cons
- Easy to use interface for managing call center operations
- Call recording feature for monitoring and improving agent performance
- Unified communications capabilities for enhancing collaboration and productivity
- VoIP technology for cost-effective and efficient communication
- Video conferencing options for remote team meetings
- Telephony integration for seamless communication within the organization
- Limited integrations with third-party applications
- Steeper learning curve for administrators due to complex setup process
- Occasional bugs and glitches that can impact user experience
- Limited customization options for user interface and feature settings
- Limited customer support options for troubleshooting and assistance.
XiVO's Support Options
Email Address
support@avencall.comContact
+33 6 72 16 18 82Documentation
https://documentation.xivo.io/en/Community Forums
https://community.xivo.io/