About Yodel
Yodel is a collaboration software from YodelTalk that connects everyday work into one space. It provides AI tools such as search, writing, and note-taking so teams can work more efficiently. Yodel offers an all-in-one, flexible workspace designed to improve communication and productivity among team members. The platform allows users to easily access and utilize various tools without switching between applications, improving their workflow. Additionally, it supports integration with other software, enabling a comprehensive work environment. Key capabilities: AI-driven search Writing assistance Note-taking functionality Flexible workspace Integration with other software Best for: teams and organizations that need a unified solution for daily collaboration and productivity tasks.
Yodel by YodelTalks is a versatile business phone system designed with modern communication needs in mind. Launched in 2016, this cloud-based software integrates seamlessly with Slack, making it a go-to solution for companies already leveraging Slack for their internal communications. The software is developed and maintained by YodelTalks, based in Vienna, Austria. Yodel stands out for its comprehensive range of features aimed at enhancing communication efficiency and user experience. At its core, Yodel transforms Slack into a fully functional phone system. This integration allows users to make and receive calls directly within Slack channels, ensuring that team members can handle phone communications without switching platforms. The voice recognition feature in Yodel can understand the intent behind calls, routing them appropriately and providing a more efficient customer service experience. One of the highlights of Yodel is its transcription capabilities. It offers voicemail transcription, call recording transcription, and even real-time transcription of conversations, all of which can be accessed within Slack.
Pros & Cons
- +Excellent customer support
- +Integration with popular tools like Slack
- +High sound quality
- +Flexible and customizable features
- −Can be expensive for small teams
- −Some users report bugs with Slack integration
- −Customer service response times can be slow
Features
Key features
- Integration with Slack
- Call Screening and Call Queueing
- Voicemail Transcription
- Text Messaging
- Real-Time Notifications
- Computer Telephony Integration
- Unified Communications
Additional features
- Call Conferencing
- Call Disposition
- Access Controls/Permissions
- Archiving & Retention
- Call List Management
- Call Queues
- Call Reporting
- Call Screening
- Call Tracking
- Callback Scheduling
- Contact Management
- Inbound Call Center
- Manual Dialer
- Multi-Language Support
- On-Demand Recording
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- Text to Speech
- Third-Party Integrations
- Video Call Recording
- Voicemail Transcription
- VoIP Connection
Pricing
Monthly plans
Premium
USD 25
Premium Plus
USD 35
Countries & Languages
Interface languages
Billing currencies
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About Yodel
Yodel is a collaboration software from YodelTalk that connects everyday work into one space. It provides AI tools such as search, writing, and note-taking so teams can work more efficiently. Yodel offers an all-in-one, flexible workspace designed to improve communication and productivity among team members. The platform allows users to easily access and utilize various tools without switching between applications, improving their workflow. Additionally, it supports integration with other software, enabling a comprehensive work environment. Key capabilities: AI-driven search Writing assistance Note-taking functionality Flexible workspace Integration with other software Best for: teams and organizations that need a unified solution for daily collaboration and productivity tasks.
Yodel Details
Yodel's In-App Market Place
Does Yodel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
6
Mini Apps
iOS App
Android App
macOS App
Windows App
Chrome Extension
Firefox Extension
Pricing Options
Plans
Monthly plans
Premium
USD 25
Premium Plus
USD 35
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), CHF (CHF), RUB (₽)
Pros & Cons
- Excellent customer support
- Integration with popular tools like Slack
- High sound quality
- Flexible and customizable features
- Can be expensive for small teams
- Some users report bugs with Slack integration
- Customer service response times can be slow
Yodel's Support Options
Email Address
support@yodel.ioCommunity Forums
https://community.yodel.io/Yodel's Alternatives
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