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Software Status:Active

About Ytel

Ytel is a sales dialer software from Ytel that helps sales teams increase their answer rates and close more deals. It combines Sales Dialer, Trusted Calling, and Webphone so users can effectively manage their communication with leads. The platform also includes an AI Sales Bot, which provides automated assistance, and a Help center for user support. This enables teams to convert more leads to sales and properly brand their calls while managing calls and texts directly from their browser. Key capabilities: Sales Dialer Trusted Calling Webphone AI Sales Bot Help center Best for: sales teams that need to improve communication efficiency and increase sales conversion rates.

Ytel Details

Vendor
Ytel
Year Launched
2012
Location
17595 Harvard Ave Suite #C161, Irvine, CA, United States, California
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian
Users
Auto Dialer, Call Accounting, Call Center Workforce Management, Call Center, Call Recording, Contact Center, IVR, VoIP, Telephony, Telemarketing, Predictive Dialer
Industries Served
Healthcare, Education, Finance, Retail, Technology, Communications, Insurance, Hospitality, Real Estate, Nonprofit
Tags
Call Accounting, Call Center Call Recording, Contact Center

Ytel's In-App Market Place

Does Ytel have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (A$), Jpy (¥), Cny (¥), Inr (₹), Rub (₽), Brl (R$), Mxn (Mex$)

Pros & Cons

  • Improved Call Connect Rates: Trusted Calling feature helps mitigate spam labeling, increasing the likelihood of calls being answered.
  • Enhanced Productivity: Sales dialer automates outbound calling, saving time and increasing efficiency.
  • Seamless Integration: Integrates with popular CRM systems for better data management and workflow automation.
  • Advanced Analytics: Provides valuable insights into call performance and agent activity.
  • Flexible Communication: Offers both voice and text communication channels.
  • Scalability: Can handle increasing call volumes as your business grows.
  • User-Friendly Interface: Easy-to-use webphone for convenient calling and texting.
  • Cost: Pricing plans may vary and can become expensive for large-scale operations.
  • Technical Issues: Like any software, it may experience occasional technical glitches or downtime.
  • Dependency on Internet Connectivity: Reliable internet connection is crucial for optimal performance.
  • Learning Curve: Users may require some training to fully utilize the platform's features.
  • Vendor Lock-in: Switching to another provider may involve significant costs and effort.

Ytel's Support Options

Email Address

support@ytel.com

Chatbot

Available

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