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About Zadarma

Zadarma is a VoIP telecom software from Zadarma that supports communication services. It provides call forwarding, virtual phone numbers, and online conferencing so users can manage their telecommunication needs efficiently. This platform enables businesses to maintain a professional image with local numbers while facilitating easy connectivity with clients across the globe. Zadarma also offers a wide range of integrations with various CRM systems, ensuring that communication is simplified with existing business processes. Key capabilities: VoIP calling virtual PBX call tracking SMS services CRM integrations Best for: businesses of all sizes that need a cost-effective solution for their telecommunication needs.

Zadarma Details

Vendor
Zadarma
Year Launched
2006
Location
Avinguda de les Corts Valencianes, 58, Valencia, Comunidad Valenciana 46015, ES
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
documentation
Countries Served
All Countries.
Languages
English, Russian, Spanish, German, French, Italian, Portuguese, Chinese, Japanese, Polish, Ukrainian, Turkish
Users
Business Owners, Customer Service Representatives, Sales Agents, Call Center Managers, IT Administrators
Industries Served
Remote work, Call centers, Enterprise
Tags
Business Phone Systems, Call Center, Call Tracking, Cloud Communication Platform, Cloud PBX, Contact Center, CRM, VoIP, Telephony, Softphone, Zadarma

Zadarma's In-App Market Place

Does Zadarma have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

$ - US dollar, € - euro, ₴ - hryvnia, ₸ - tenge, £ - pound, zł - złoty

Pros & Cons

  • • Cost-effective: Zadarma offers competitive pricing plans, especially for international calls.
  • • Feature-rich: Zadarma provides a wide range of features, including cloud PBX, virtual phone numbers, voicemail, call recording, and integrations with popular CRM systems.
  • • Easy to use: Zadarma is easy to set up and use, even for non-technical users.
  • • Reliable: Zadarma offers high uptime and reliable call quality.
  • • Scalable: Zadarma can be easily scaled to meet the needs of growing businesses.
  • • Global reach: Zadarma offers virtual phone numbers in over 100 countries.
  • • Free trial: Zadarma offers a free trial so you can try out the service before you buy.
  • • 24/7 customer support: Zadarma offers 24/7 customer support by email, chat, and phone.
  • • Customer service issues: Some reviewers have reported problems with Zadarma's customer service, such as slow response times and difficulty getting help.
  • • Account verification process: The account verification process can be cumbersome and time-consuming.
  • • Limited SMS functionality: Zadarma's SMS functionality may not be ideal for businesses that need to send SMS messages from their virtual phone numbers.
  • • Call quality issues: Some reviewers have reported problems with call quality, especially during peak hours.
  • • App limitations: The mobile app may not support all of Zadarma's features.

Zadarma's Support Options

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