ZayRide

ZayRide is a locally developed ride-hailing platform by ZayTech IT Solutions S.C. that delivers on-demand taxi and delivery services across major Ethiopian cities through intuitive mobile apps for both passengers and drivers. The service has been active since around 2016, making it one of the earliest app-based transportation services in Ethiopia. The core strength of ZayRide lies in its adaptation to local conditions, including operation over slow internet networks and a 24/7 call center option that lets users book rides without internet — a useful feature given regional connectivity challenges. ZayRide also provides transparent fare calculation before booking, multiple ride categories, and additional delivery options, giving users flexibility and convenience. While it lacks an in-app marketplace or extensive documentation, and its international footprint is limited, ZayRide’s integration of digital and cash payments and coverage across cities like Addis Ababa, Hawassa, Bahir Dar, and Gondar underscores its role as a key local mobility solution. Social media support and active Android distribution reflect continuing engagement with users.