About Zendesk Talk
Zendesk Talk is a cloud-based communication software from Zendesk that supports customer service teams in managing calls. It includes Talk usage costs, inbound calls, outbound calls, and the option to bring the existing number with users, so teams can maintain their communication preferences. The platform also offers package discounts to help reduce expenses. With its different support plans available, including All Suites Team, Growth, Professional, Enterprise, or Enterprise Plus, teams can choose the best option for their needs. Key capabilities: Talk usage costs Inbound calls Outbound calls Package discounts Number portability Best for: customer service teams that need effective call management solutions.
Zendesk Talk Details
Zendesk Talk's In-App Market Place
Does Zendesk Talk have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
Zendesk
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Ease of Use: Trusted, easy to use, productive, and easy to understand.
- Time-Saving: Helps save time and provides many benefits.
- Customer Service Improvement: Enhances customer service and makes handling tickets easier.
- Excellent Call Quality: The call quality is excellent.
- Cost for High Volume Use: Not ideal for businesses with a large volume of calls due to potentially high costs.
- Limited Customization: Fewer customization options compared to other solutions.
- Small Business Suitability: Not well-suited for small businesses or organizations.
- Expense for SMBs: Might be expensive for small to medium-sized businesses.
Zendesk Talk's Support Options
Email Address
ask.gcr@zendesk.comContact
+1 415-418-7506Community Forums
https://www.zendesk.com/service/community-forum/Chatbot
Available