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Zevo Health

by Zevo Group · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorZevo Group
Year launched2015
StatusActive
LocationBlock C, Iconic Offices – The Greenway, Ardilaun Court, 112-114 St Stephen’s Green, Dublin 2, D02 TD28
Countries servedGlobal
Languages7
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Zevo Health

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Zevo Health stands out as a unique and highly specialized employee engagement software that primarily focuses on the psychological wellbeing of content moderation teams, a workforce segment frequently exposed to disturbing material and high stress levels. Rather than offering a traditional all-purpose engagement platform, Zevo Health delivers targeted mental health support as its core value proposition. The solution is structured around a comprehensive framework that includes direct access to licensed Wellbeing Specialists, a 24/7 digital support platform, proactive interventions, crisis response services, and a professional development program for specialists through the Zevo Accreditation Program (ZAP). This blend of technology and human-centered care underlines Zevo’s commitment to safeguarding the mental resilience of teams who operate in high-risk environments, such as moderators handling sensitive user-generated content. As a result, Zevo Health drives employee engagement not through generic gamification or recognition tools but through a deliberate focus on emotional support, psychological safety, and professional empowerment, helping organizations improve retention, productivity, and overall performance.

Pros & Cons

Pros
  • Dedicated Mental Health Support: Licensed mental health professionals provide specialized interventions for content moderation teams.
  • Comprehensive Wellbeing Approach: Covers recruitment, onboarding, and ongoing support to ensure psychological safety.
  • Industry Expertise: Aligns with global regulations and best practices in Trust & Safety.
  • Technology Integration: 24/7 platform access for professional mental health support, engagement tracking, and reporting.
  • Performance Optimization: Reduces burnout, anxiety, and trauma symptoms among content moderators.
  • Global Reach: Supports over 40+ languages with rapid response interventions.
Cons
  • Limited General Wellness Focus: Primarily geared toward Trust & Safety roles rather than broad employee wellness.
  • Implementation Challenges: Requires proper onboarding and participation for effectiveness.
  • Dependence on Engagement: The success of services relies on content moderators actively utilizing the platform.

Features

Key features

Human Intervention

Provides access to a global team of licensed and accredited mental health professionals (Wellbeing Specialists).

Rapid Response

Offers fast turnaround and rapid response solutions through a global network of specialists.

Best Practice Alignment

Delivers mental health support that adheres to clinical, legislative, and compliance best practices.

Duty of Care

Demonstrates a strong commitment to the psychological safety and health of content moderators.

Technology Platform

Features a platform offering 24/7 access to professional mental health support for employees.

Compliance Assurance

Helps organizations align with evolving global regulations and mitigate compliance and legal risks.

Extensive Reporting

The platform provides organizations with detailed reports on performance, engagement, and utilization.

Brand Integrity Protection

Aims to safeguard brand value by supporting the mental health of content moderation teams.

Trust & Safety Consulting

Offers expertise in developing best-practice Trust and Safety program design for various workflows.

Performance Optimization

Enhances productivity by improving moderator engagement, retention, and accuracy through wellbeing initiatives.

Additional features

Human Intervention

Provides access to a global team of licensed and accredited mental health professionals (Wellbeing Specialists).

Rapid Response

Offers fast turnaround and rapid response solutions through a global network of specialists.

Best Practice Alignment

Delivers mental health support that adheres to clinical, legislative, and compliance best practices.

Duty of Care

Demonstrates a strong commitment to the psychological safety and health of content moderators.

Technology Platform

Features a platform offering 24/7 access to professional mental health support for employees.

Compliance Assurance

Helps organizations align with evolving global regulations and mitigate compliance and legal risks.

Extensive Reporting

The platform provides organizations with detailed reports on performance, engagement, and utilization.

Brand Integrity Protection

Aims to safeguard brand value by supporting the mental health of content moderation teams.

Trust & Safety Consulting

Offers expertise in developing best-practice Trust and Safety program design for various workflows.

Performance Optimization

Enhances productivity by improving moderator engagement, retention, and accuracy through wellbeing initiatives.

Zevo Accreditation Program (ZAP)

A professional development certification for mental health professionals in the Trust & Safety industry.

CPD-Approved Courses

ZAP offers courses accredited for Continuing Professional Development.

Industry-Expert Developed Content

ZAP courses are created by experts in the field of Trust & Safety and mental health.

Vicarious Trauma Mitigation

ZAP equips professionals with skills to address the risks of vicarious trauma.

Burnout Prevention

ZAP training includes strategies to mitigate and prevent burnout in content moderators.

Support for 40+ Languages

The global network of Wellbeing Specialists can provide support in over 40 languages.

Proactive Wellbeing Solutions

Offers extensive proactive solutions to support moderators' mental health.

Day-to-Day Crisis Interventions

Provides support for immediate mental health crises faced by moderators.

Alignment with Global Regulations

Ensures services are in line with evolving mental health and workplace regulations worldwide.

Mitigation of Legal Risks

Helps organizations reduce potential legal liabilities related to employee wellbeing.

Upholding Operational Integrity

Supports the stability and effectiveness of content moderation operations.

Reduction in Occupational Burnout

Demonstrated outcome of Zevo's interventions.

Reduction in Anxiety Symptoms

Measured improvement in moderators' anxiety levels.

Reduction in Trauma Symptoms

Evidenced decrease in trauma-related symptoms among moderators.

Dedicated Interventions for Egregious Content

Tailored support for moderators dealing with specific types of harmful content.

Support for Graphic Violence

Specialized interventions for exposure to violent content.

Support for Terrorism Content

Targeted support for handling terrorism-related material.

Support for Suicide/Self-Injury Content

Specific interventions for dealing with content related to self-harm.

Support for Child Abuse Material

Dedicated support for moderators exposed to child exploitation content.

Support for Animal Abuse Content

Tailored interventions for handling content depicting animal cruelty.

Support for Spam Content

Assistance for the challenges of managing large volumes of unwanted content.

Support for Hate Speech

Specific support for dealing with hateful and discriminatory content.

Support for Racism

Targeted interventions for exposure to racist material.

Support for Bullying Content

Assistance for handling content involving harassment and bullying.

Support for Grooming Content

Dedicated support for moderators exposed to online grooming activities.

Support for Fraudulent Content

Assistance for managing and understanding fraudulent material.

Support for Harassment Content

Specific interventions for dealing with harassing content.

Zevo Blog

Offers articles and insights on trust and safety and wellbeing.

ZevoTalks – Podcast

Provides audio content on relevant industry topics.

Zevo Webinars

Conducts online seminars and discussions on trust and safety and wellbeing.

Zevo Whitepapers

Publishes in-depth reports and analyses on key industry challenges and solutions.

Community of Moderators

Fosters a network for professionals in the content moderation field.

The T&S Content Calendar

Provides information on relevant events and dates in the Trust & Safety space.

Upcoming Events Listing

Shares details of Zevo's and other relevant industry events.

Glossary of Terms

Offers definitions of key terms in the Trust & Safety and wellbeing sectors.

Leadership Insights

Provides information about the leaders at Zevo.

Careers Information

Details job opportunities at Zevo.

Wellbeing Specialist Team Information

Provides background on Zevo's team of mental health professionals.

Zevo Newsroom

Shares press releases and news about Zevo.

Contact Information

Offers various ways to get in touch with Zevo.

Privacy Policy

Outlines Zevo's data handling practices.

Terms and Conditions

Specifies the terms of use for Zevo's services.

Sitemap

Provides a directory of Zevo's website content.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
16
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇭🇰HKD🇳🇴NOK🇲🇽MXN🇸🇬SGD🇮🇳INR

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