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Zevo Health

by Zevo Group · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorZevo Group
Year launched2015
StatusActive
LocationBlock C, Iconic Offices – The Greenway, Ardilaun Court, 112-114 St Stephen’s Green, Dublin 2, D02 TD28
Countries servedGlobal
Languages7
Integrations1+
Free tier
Free trial
Contact salesYES

About Zevo Health

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Zevo Health stands out as a unique and highly specialized employee engagement software that primarily focuses on the psychological wellbeing of content moderation teams, a workforce segment frequently exposed to disturbing material and high stress levels. Rather than offering a traditional all-purpose engagement platform, Zevo Health delivers targeted mental health support as its core value proposition. The solution is structured around a comprehensive framework that includes direct access to licensed Wellbeing Specialists, a 24/7 digital support platform, proactive interventions, crisis response services, and a professional development program for specialists through the Zevo Accreditation Program (ZAP). This blend of technology and human-centered care underlines Zevo’s commitment to safeguarding the mental resilience of teams who operate in high-risk environments, such as moderators handling sensitive user-generated content. As a result, Zevo Health drives employee engagement not through generic gamification or recognition tools but through a deliberate focus on emotional support, psychological safety, and professional empowerment, helping organizations improve retention, productivity, and overall performance.

Pros & Cons

What users like
  • +Dedicated Mental Health Support: Licensed mental health professionals provide specialized interventions for content moderation teams.
  • +Comprehensive Wellbeing Approach: Covers recruitment, onboarding, and ongoing support to ensure psychological safety.
  • +Industry Expertise: Aligns with global regulations and best practices in Trust & Safety.
  • +Technology Integration: 24/7 platform access for professional mental health support, engagement tracking, and reporting.
  • +Performance Optimization: Reduces burnout, anxiety, and trauma symptoms among content moderators.
  • +Global Reach: Supports over 40+ languages with rapid response interventions.
What users flag
  • Limited General Wellness Focus: Primarily geared toward Trust & Safety roles rather than broad employee wellness.
  • Implementation Challenges: Requires proper onboarding and participation for effectiveness.
  • Dependence on Engagement: The success of services relies on content moderators actively utilizing the platform.

Features

Key features

Human Intervention
Provides access to a global team of licensed and accredited mental health professionals (Wellbeing Specialists).
Rapid Response
Offers fast turnaround and rapid response solutions through a global network of specialists.
Best Practice Alignment
Delivers mental health support that adheres to clinical, legislative, and compliance best practices.
Duty of Care
Demonstrates a strong commitment to the psychological safety and health of content moderators.
Technology Platform
Features a platform offering 24/7 access to professional mental health support for employees.
Compliance Assurance
Helps organizations align with evolving global regulations and mitigate compliance and legal risks.
Extensive Reporting
The platform provides organizations with detailed reports on performance, engagement, and utilization.
Brand Integrity Protection
Aims to safeguard brand value by supporting the mental health of content moderation teams.
Trust & Safety Consulting
Offers expertise in developing best-practice Trust and Safety program design for various workflows.
Performance Optimization
Enhances productivity by improving moderator engagement, retention, and accuracy through wellbeing initiatives.

Additional features

Human Intervention
Provides access to a global team of licensed and accredited mental health professionals (Wellbeing Specialists).
Rapid Response
Offers fast turnaround and rapid response solutions through a global network of specialists.
Best Practice Alignment
Delivers mental health support that adheres to clinical, legislative, and compliance best practices.
Duty of Care
Demonstrates a strong commitment to the psychological safety and health of content moderators.
Technology Platform
Features a platform offering 24/7 access to professional mental health support for employees.
Compliance Assurance
Helps organizations align with evolving global regulations and mitigate compliance and legal risks.
Extensive Reporting
The platform provides organizations with detailed reports on performance, engagement, and utilization.
Brand Integrity Protection
Aims to safeguard brand value by supporting the mental health of content moderation teams.
Trust & Safety Consulting
Offers expertise in developing best-practice Trust and Safety program design for various workflows.
Performance Optimization
Enhances productivity by improving moderator engagement, retention, and accuracy through wellbeing initiatives.
Zevo Accreditation Program (ZAP)
A professional development certification for mental health professionals in the Trust & Safety industry.
CPD-Approved Courses
ZAP offers courses accredited for Continuing Professional Development.
Industry-Expert Developed Content
ZAP courses are created by experts in the field of Trust & Safety and mental health.
Vicarious Trauma Mitigation
ZAP equips professionals with skills to address the risks of vicarious trauma.
Burnout Prevention
ZAP training includes strategies to mitigate and prevent burnout in content moderators.
Support for 40+ Languages
The global network of Wellbeing Specialists can provide support in over 40 languages.
Proactive Wellbeing Solutions
Offers extensive proactive solutions to support moderators' mental health.
Day-to-Day Crisis Interventions
Provides support for immediate mental health crises faced by moderators.
Alignment with Global Regulations
Ensures services are in line with evolving mental health and workplace regulations worldwide.
Mitigation of Legal Risks
Helps organizations reduce potential legal liabilities related to employee wellbeing.
Upholding Operational Integrity
Supports the stability and effectiveness of content moderation operations.
Reduction in Occupational Burnout
Demonstrated outcome of Zevo's interventions.
Reduction in Anxiety Symptoms
Measured improvement in moderators' anxiety levels.
Reduction in Trauma Symptoms
Evidenced decrease in trauma-related symptoms among moderators.
Dedicated Interventions for Egregious Content
Tailored support for moderators dealing with specific types of harmful content.
Support for Graphic Violence
Specialized interventions for exposure to violent content.
Support for Terrorism Content
Targeted support for handling terrorism-related material.
Support for Suicide/Self-Injury Content
Specific interventions for dealing with content related to self-harm.
Support for Child Abuse Material
Dedicated support for moderators exposed to child exploitation content.
Support for Animal Abuse Content
Tailored interventions for handling content depicting animal cruelty.
Support for Spam Content
Assistance for the challenges of managing large volumes of unwanted content.
Support for Hate Speech
Specific support for dealing with hateful and discriminatory content.
Support for Racism
Targeted interventions for exposure to racist material.
Support for Bullying Content
Assistance for handling content involving harassment and bullying.
Support for Grooming Content
Dedicated support for moderators exposed to online grooming activities.
Support for Fraudulent Content
Assistance for managing and understanding fraudulent material.
Support for Harassment Content
Specific interventions for dealing with harassing content.
Zevo Blog
Offers articles and insights on trust and safety and wellbeing.
ZevoTalks – Podcast
Provides audio content on relevant industry topics.
Zevo Webinars
Conducts online seminars and discussions on trust and safety and wellbeing.
Zevo Whitepapers
Publishes in-depth reports and analyses on key industry challenges and solutions.
Community of Moderators
Fosters a network for professionals in the content moderation field.
The T&S Content Calendar
Provides information on relevant events and dates in the Trust & Safety space.
Upcoming Events Listing
Shares details of Zevo's and other relevant industry events.
Glossary of Terms
Offers definitions of key terms in the Trust & Safety and wellbeing sectors.
Leadership Insights
Provides information about the leaders at Zevo.
Careers Information
Details job opportunities at Zevo.
Wellbeing Specialist Team Information
Provides background on Zevo's team of mental health professionals.
Zevo Newsroom
Shares press releases and news about Zevo.
Contact Information
Offers various ways to get in touch with Zevo.
Privacy Policy
Outlines Zevo's data handling practices.
Terms and Conditions
Specifies the terms of use for Zevo's services.
Sitemap
Provides a directory of Zevo's website content.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
16
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇭🇰HKD🇳🇴NOK🇲🇽MXN🇸🇬SGD🇮🇳INR

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