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Software Status:Active

About Zingle

Zingle is a messaging software/platform from Medallia, Inc. that personalizes customer interactions. It offers features like multilingual support, AI-driven messaging automation, and personalized engagement to help businesses build loyalty. The platform supports communication in multiple languages including French, German, Spanish, and Italian. This enables businesses to connect effectively with diverse customer bases across different regions. Zingle also automates routine messaging tasks, allowing teams to focus on more complex inquiries while improving response times. Key capabilities: multilingual support AI-driven automation personalized engagement customer loyalty programs performance analytics Best for: businesses that need to improve customer communication and drive engagement through tailored messaging solutions.

Zingle Details

Vendor
Medallia, Inc.
Year Launched
Location
6220 Stoneridge Mall Rd Floor 2 Pleasanton, CA 94588 USA
Deployment
cloud
Training Options
live online
Countries Served
All Countries
Languages
France (Français), Germany (Deutsch), Spain (Español), Italy (Italiano), Japan (日本語), Korea (한국어), Latin America (Español)
Users
Marketers, Customer Service Representatives, Salespeople
Industries Served
Automotive, Financial Services, Healthcare, Insurance, Life Sciences, Manufacturing, Public Sector, Restaurants, Retail, Technology & Services, Telecom and Media, Travel & Hospitality, Utilities
Tags
Customer Experience Management, Technology, Business Intelligence (Data/Text Analytics), Enterprise Feedback Management, Social Media, Text Analytics, Employee Experience, Social Listening, SaaS, Customer Feedback, Employee Experience, and Contact Center

Zingle's In-App Market Place

Does Zingle have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), SEK (kr), INR (₹), MXN (Mex$)

Pros & Cons

  • 1. Comprehensive multi-channel support
  • 2. AI-driven automation enhances efficiency
  • 3. Unified inbox simplifies customer interaction management
  • 4. Real-time analytics provide actionable insights
  • 5. Seamless integration with various enterprise tools
  • 1. Advanced features may require additional configuration
  • 2. Learning curve for new users
  • 3. Some integrations may require custom development
  • 4. Limited offline support

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