About ZIWO
ZIWO is a cloud call center and contact software from ASWAT Telecom & Media that supports improved customer engagement. It provides features such as AI voice agents, scalable solutions, and real-time reporting so businesses can improve their communication strategies. ZIWO is designed to change customer use across the MENA region by catering to the diverse needs of various industries. The platform is top-rated by users, emphasizing its effectiveness and reliability. Key capabilities: AI voice agents real-time reporting scalability multi-channel communication user-friendly interface Best for: businesses that need efficient customer engagement solutions.
ZIWO Details
ZIWO's In-App Market Place
Does ZIWO have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Enterprise
USD 40
Accepted Payment Currencies
USD, AED, SAR, OMR, QAR, BHD
Pros & Cons
- • Cloud-based: Accessible from anywhere with an internet connection.
- • High-quality voice: Clear audio for better communication.
- • Easy to use: User-friendly interface with minimal training required.
- • API-based CRM integration: Integrates with various CRM systems for improved efficiency.
- • Advanced features: Offers features like call recording, call transfer, and analytics.
- • Mobile app: Available for iOS and Android devices for on-the-go accessibility.
- • 24/7 customer support: Provides assistance whenever needed.
- • Free trial available: Allows testing the software before committing.
- • Affordable pricing: Starts at $40 per month.
- • Positive customer reviews: Many users find ZIWO to be a valuable tool.
- • Limited call search functionality: Can only search calls by date and time, not phone number.
- • Occasional call log issues: Some users have reported missing call logs in certain situations.
- • Automatic login on availability: Can be inconvenient if accidental logins occur.
- • Does not run in the background: Requires the app to be open for calls to function.
- • Lacks features for some users: Some users have mentioned a desire for additional features, like chat functionality and email access templates.
ZIWO's Support Options
ZIWO's Alternatives
Voyc
voyc.ai is a powerful AI-driven conversation intelligence platform tailored primarily for regulated industries like financial…
Saigen Speech-to-Text Software
Saigen Speech-to-Text Software is a speech recognition platform from Saigen that provides accurate speech-to-text solutions…
Phone Anchor
Phone Anchor is a communication software/platform from mNotify that connects businesses with customers through various…
