Zoho Backstage logo

Zoho Backstage

by Zoho · Since 1996
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorZoho
Year launched1996
StatusActive
LocationChennai, Tamil Nadu IN
Countries servedGlobal
Languages11
Integrations8+
Free tierN/A
Free trialYES
Contact salesN/A

About Zoho Backstage

Zoho Backstage is a complete event management software from Zoho that supports event planning. It includes ticketing, onsite solutions, and analytics, so users can manage all aspects of their events in one platform. The software also provides a multi-language website builder and a mobile app for attendee engagement, ensuring a comprehensive use for both organizers and participants. Additionally, Zoho Backstage helps set up an agenda for event activities, facilitating better coordination and execution. Key capabilities: event planning ticketing onsite solutions analytics agenda setup Best for: event organizers that need an all-in-one solution for planning, executing, and analyzing events.

Zoho Backstage is a comprehensive event management software designed to streamline the planning, promotion, and execution of conferences, trade shows, and other events. One of its standout features is its all-in-one platform that integrates event booking, marketing, ticketing, and registration in a single solution. The user interface of Zoho Backstage is intuitive and user-friendly, with a clean design that makes it easy to navigate and access the various features and tools. The layout is well-organized, allowing users to quickly find what they need and customize their event pages with ease. The drag-and-drop website builder is particularly noteworthy, as it allows users to create professional event websites without any coding knowledge. In terms of core functionalities, Zoho Backstage excels in its event marketing capabilities, offering tools for email campaigns, social media promotion, and analytics to track the effectiveness of marketing efforts. The software also provides robust event check-in features, allowing organizers to manage attendee lists, print badges, and track attendance in real-time. Performance-wise, Zoho Backstage is fast, efficient, and reliable, even when handling large datasets or complex operations.

Pros & Cons

Pros
  • All-in-One Platform: The "all-in-one" aspect is appreciated, with users noting that it covers most basic needs for event organization in a single platform.
  • Good for Online & Offline Events: Users find it suitable for managing both online and offline events.
  • Saves Time: Setting up events is quick, and the platform saves time by consolidating event management tasks.
  • Good for Basic Event Needs: Covers essential features for organizing events, particularly conferences and expos.
  • Personalized & Customizable Web Pages: Users appreciate the ability to design and personalize event web pages easily with provided templates and design tools.
  • Sales Tracking & Attendee Info: Tracking ticket sales and attendee information is easy and convenient.
  • Integration with Zoho Tools: Strong integration with other Zoho applications is a significant advantage for users already in the Zoho ecosystem.
Cons
  • Limited Landing Page Templates: Users desire more variety and design options for landing page templates.
  • Limited Customization (Unique Style): Some users feel the platform can be restrictive in expressing a unique event style, and front-end customization for the audience side could be improved.
  • Mobile App Needs Improvement: The mobile app is mentioned as needing improvement and some users find it less user-friendly compared to the web platform.
  • Steep Learning Curve (Potentially): One reviewer noted a potentially steep learning curve for more advanced features, requiring more time to fully understand.
  • Basic Website Creation: While website creation is a pro, another review mentions that website creation for events can be a little basic.
  • Social Media & Marketing Integration Could Be Better: Users suggest improvements in out-of-the-box social media integration and marketing tools for better effectiveness.
  • Back Office Ergonomics Could Be Improved: Some users suggest that the back-office ergonomics could be enhanced for better user experience.

Features

Key features

All-in-One Event Management

A comprehensive platform for managing in-person, virtual, and hybrid events.

End-to-End Event Planning Tools

Streamlines the entire event planning process from agenda setting to post-event analysis.

0% Commission Event Ticketing

Offers a built-in ticketing platform with no commission fees and instant payouts.

Omni-channel Marketing Tools

Provides tools to promote events across multiple channels, including website, email, and social media.

Holistic Audience Engagement

Offers features to engage attendees through interaction tools, networking, and community building.

Award-Winning Expo Management Platform

Includes tools to manage exhibitors, floor plans, and lead capture.

AI-Powered Networking & Gamification

Uses AI for attendee recommendations and gamification to boost engagement.

Mobile Event Apps for Organizers & Attendees

Offers dedicated mobile apps for event management and attendee engagement.

Security by Design & Privacy by Default

Emphasizes security and data privacy with GDPR compliance.

Additional features

All-in-One Event Platform

Manage in-person, virtual, and hybrid events from a single platform, simplifying event management.

End-to-End Event Planning

Provides tools for every stage of event planning, from initial setup to post-event analysis.

Event Agenda Management

Tools to easily create, organize, and manage event schedules and agendas.

Sponsor Proposal Acceptance

Facilitates the process of accepting and managing proposals from event sponsors.

Attendee Question Handling

Features to collect, manage, and respond to questions from event attendees.

Session Rehearsal Hosting

Allows organizers to conduct and manage rehearsals for event sessions within the platform.

Mobile App for Organizers

A dedicated mobile app for event organizers to manage events on-the-go.

Commission-Free Ticketing

Sell event tickets without any commission fees, maximizing revenue.

Multiple Payment Options

Supports a wide variety of payment methods to accommodate attendee preferences.

Integration with Payment Gateways

Connects with over 10 different payment gateways for secure transactions.

Instant Ticket Payouts

Provides immediate access to revenue generated from ticket sales.

Customizable Event Websites

Build branded and tailored websites to promote events and provide information.

Email Marketing Tools

Create and manage email campaigns to promote events and communicate with attendees.

Social Media Banner Creation

Design custom social media banners to enhance event promotion across social platforms.

Affiliate Marketing Support

Tools to implement and manage affiliate marketing programs to broaden event reach.

Omni-channel Marketing Capabilities

Promote events across various online channels for wider audience engagement.

Session Interaction Features

Incorporate interactive elements within sessions like Q&A and polls to boost engagement.

Virtual Networking Lounges

Create online spaces for attendees to connect, network, and interact virtually.

Discussion Channels

Enable real-time discussions and conversations among attendees within the platform.

1

1 Meeting Scheduling: Facilitate and manage one-on-one meeting requests and scheduling between attendees.

AI-Powered Networking

Leverage AI to provide intelligent connection recommendations for attendees.

Gamification for Engagement

Use gamification elements like leaderboards and points to encourage attendee participation.

Mobile App for Attendees

A dedicated mobile app for attendees to access event information, network, and engage.

Interactive Floor Plan Creation

Design and manage interactive floor plans for in-person event venues.

Streamlined Exhibitor Booking

Simplify the process for exhibitors to reserve and book booth spaces.

Exhibitor Branding Pages

Offer customizable profile pages for exhibitors to increase their visibility.

Lead Capture Tools for Exhibitors

Provide exhibitors with tools to effectively capture and manage leads at events.

Robust Security Measures

Platform designed with strong security protocols to protect event and attendee data.

Privacy-Focused Platform

Prioritizes user privacy with no ads, third-party tracking, or data mining.

GDPR Compliance

Adheres to GDPR regulations to ensure data privacy and protection compliance.

Owns Tech Stack & Data Centers

Zoho manages its entire technology infrastructure for enhanced security and data control.

Supports In-Person, Virtual & Hybrid Events

Versatile platform suitable for various event formats and needs.

Event Analytics & Reporting

Provides tools to analyze event data and measure key performance indicators.

Extensive Customer Resources

Offers help center, community forum, blog, webinars, and product updates for user support.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

ESSENTIALS
USD 119/mo
billed monthly
Premium
USD 249/mo
billed monthly
Ultimate
USD 499/mo
billed monthly

Countries & Languages

Global
Countries served
11
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishGermanFrenchItalianDutchPortugueseRussianChinese (Simplified)JapaneseKorean

Billing currencies

🇦🇺AUD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇮🇳INR🇺🇸USD

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