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About Zoom Phone

Zoom Phone is a unified communications software from Zoom Video Communications that modernizes workflows with trusted collaboration tools. It includes VoIP phone, team chat, and video meetings so organizations can communicate effectively. The platform provides features such as webinars, a contact center, and a digital whiteboard for improved collaboration. Zoom Phone helps organizations meet diverse communication needs while integrating smoothly with other Zoom products. It supports various devices and offers reliable security measures to protect sensitive information. Key capabilities: VoIP calling Team messaging Video conferencing Webinar hosting Contact center support Best for: businesses that need a comprehensive communication solution for remote and hybrid work environments.

Zoom Phone Details

Vendor
Zoom Video Communications
Year Launched
2013
Location
55 Almaden Blvd., 6th Floor, San Jose, CA 95113, San Jose, CA 95113, US
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Business Executives, IT Managers, Sales Representatives, Customer Support Specialists, Remote Workers, Team Leaders
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Technology
Tags
Business Phone Systems, VoIP, Zoom Phone, Zoom Video Communications

Zoom Phone's In-App Market Place

Does Zoom Phone have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€)

Pros & Cons

  • • Ease of Use: User-friendly interface and intuitive navigation.
  • • Robust Feature Set: Offers a wide range of features including video conferencing, screen sharing, and call recording.
  • • Strong Integration Capabilities: Seamlessly integrates with other popular business tools and platforms.
  • • Reliable Performance: Generally delivers stable and reliable performance.
  • • Mobile App Functionality: Provides a mobile app for on-the-go access and flexibility.
  • • Advanced Collaboration Tools: Enables effective collaboration with features like whiteboarding and real-time annotations.
  • • Steep Learning Curve for Advanced Features: Some advanced features may require additional training or configuration.
  • • Potential Performance Issues in Large Meetings: Large meetings may experience performance degradation, particularly with lower internet speeds.
  • • Dependency on Internet Connection: Relies on a stable internet connection for optimal performance.
  • • Pricing Tiers Can Be Confusing: The pricing structure can be complex, especially for larger organizations with varying needs.
  • • Security Concerns: Like any cloud-based service, there are potential security risks, although Zoom has taken steps to address these concerns.

Zoom Phone's Support Options

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