About Aloha Essentials
A robust point-of-sale platform for restaurants requiring deep functionality and customization. Includes front-of-house, back-of-house, inventory, labor management, and marketing orchestration tools.
Aloha Essentials by NCR Voyix is a robust point-of-sale solution designed for restaurant brands that require deep functionality and customization. Unlike simpler cloud-only offerings, Aloha Essentials provides a comprehensive suite of tools including front-of-house order management, kitchen production software, and advanced inventory and labor management. The platform is built to handle complex operations, offering real-time reporting, integrated loyalty and marketing orchestration, and secure payment processing. It is designed for scalability, supporting both single-location and multi-site restaurant environments. Buyers should note that while the platform is highly capable, it is positioned as a more robust solution compared to the company's lighter 'Aloha Cloud' offering, and typically requires consultation with sales for implementation and pricing.
Pros & Cons
- +Provides deep customization and robust functionality for complex restaurant concepts.
- +Includes integrated inventory and labor management to help control operational costs.
- +Supports a wide range of hardware and peripheral options purpose-built for restaurant environments.
- +Offers advanced real-time reporting and analytics for data-driven decision making.
- +Includes built-in loss prevention and security features to protect business operations.
- −Pricing is not published and requires consultation with sales.
- −Implementation and deployment may be more complex than lighter cloud-based alternatives.
- −Requires engagement with sales or partners for procurement and setup.
Features
Key features
- Front of House
- Enables staff to take orders and payments at the curb, drive-thru, or anywhere in the restaurant.
- Back of House
- Provides kitchen production software to drive efficiency and manage food production.
- Inventory and Labor Management
- Helps brands control food and labor costs through integrated management applications.
- Customer Engagement and Loyalty
- Offers consumer data tracking, loyalty program management, and marketing orchestration.
- Reporting and Analytics
- Delivers advanced reporting capabilities to access KPIs and operational information in real-time.
Additional features
- Digital Signage
- Displays and updates menu items, offers, and real-time information.
- Pay-at-Table
- Allows guests to split checks, add tips, and rate service via QR code.
- Online Ordering
- Enables brands to create their own digital ordering channels.
- Payments
- Provides a secure payment gateway and processing services.
- Hardware
- Includes POS terminals, handheld devices, and peripherals purpose-built for restaurants.
- Restaurant Guard
- Offers loss prevention software to identify unusual patterns of activity.
- Network and Security
- Detects and prevents internet attacks and malicious software threats.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Aloha Essentials
A robust point-of-sale platform for restaurants requiring deep functionality and customization. Includes front-of-house, back-of-house, inventory, labor management, and marketing orchestration tools.
Aloha Essentials Details
Aloha Essentials's In-App Market Place
Does Aloha Essentials have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
12
Mini Apps
Inventory Management: Allows users to easily manage and track inventory levels
set up inventory alerts
and generate reports on stock levels.
Employee Scheduling: Enables users to create employee schedules
track staff hours
and manage labor costs efficiently.
Loyalty Program: Helps businesses create and manage loyalty programs for customers
including points accumulation and rewards redemption.
Online Ordering: Allows users to set up online ordering platforms for customers to place orders remotely
integrated directly with the POS system.
Gift Card Integration: Enables businesses to sell and redeem gift cards through the POS system
helping to increase sales and customer loyalty.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), CHF (Fr), MXN ($), SGD ($), HKD ($), BRL (R$), SEK (kr), KRW (₩), RUB (₽), TRY (₺)
Pros & Cons
- Provides deep customization and robust functionality for complex restaurant concepts.
- Includes integrated inventory and labor management to help control operational costs.
- Supports a wide range of hardware and peripheral options purpose-built for restaurant environments.
- Offers advanced real-time reporting and analytics for data-driven decision making.
- Includes built-in loss prevention and security features to protect business operations.
- Pricing is not published and requires consultation with sales.
- Implementation and deployment may be more complex than lighter cloud-based alternatives.
- Requires engagement with sales or partners for procurement and setup.
Aloha Essentials's Support Options
Email Address
aloha-support@ncrvoyix.comContact
1-877-457-3872Documentation
https://www.alohancr.com/product-documentationCommunity Forums
https://community.ul.com/s/Aloha Essentials's Alternatives
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