About Arc Ticketing
Arc Ticketing is a ticketing software from Athen Systems that manages event ticket sales. It provides features such as online ticket purchasing, real-time inventory tracking, and customer management so event organizers can efficiently manage their sales operations. The platform is designed to cater to a wide range of events, ensuring that users can easily set up and monitor ticket sales. With an intuitive interface, it allows for quick adjustments to ticket pricing and availability. Key capabilities: online ticket purchasing real-time inventory tracking customer management event analytics user-friendly interface Best for: event organizers that need a comprehensive solution for ticket sales and management.
Arc Ticketing is a customer support software designed to streamline ticketing operations and enhance the overall customer experience. Its standout features include a user-friendly interface, advanced analytics tools, and robust reporting capabilities. The user interface of Arc Ticketing is clean and intuitive, making it easy for users to navigate and perform tasks efficiently. The software incorporates unique design elements such as customizable dashboards and drag-and-drop functionality, which enhance the overall user experience and allow for greater personalization. One of the core functionalities that sets Arc Ticketing apart from its competitors is its innovative dynamic pricing feature, which allows organizations to adjust ticket prices in real-time based on demand and other factors. This helps maximize revenue and optimize ticket sales. In terms of performance, Arc Ticketing is fast, efficient, and reliable, even when managing large datasets or complex operations. The software is designed to handle high volumes of transactions with minimal downtime, ensuring a seamless ticketing experience for customers. Arc Ticketing seamlessly integrates with other tools and platforms, making it compatible across different systems and environments.
Pros & Cons
- +Automated ticket routing enhances efficiency.
- +Comprehensive SLA management ensures timely resolutions.
- +Multi-channel support streamlines customer interactions.
- +Robust reporting tools aid in performance analysis.
- +Cloud-based deployment offers scalability.
- −No free version or trial available.
- −Limited information on advanced analytics features.
- −No in-app marketplace for additional tools or services.
- −No mobile application for chat management.
Features
Key features
- Automated Routing
- Automatically assigns tickets to the appropriate department or agent based on predefined rules.
- Service Level Agreement (SLA) Management
- Set benchmarks for ticket resolution times and receive notifications when SLAs are breached.
- Multi-Channel Communication
- Manage customer inquiries from various channels, including email, live chat, and social media, within a unified dashboard.
Additional features
- Collaboration Tools
- Facilitate teamwork among agents to resolve complex issues efficiently.
- Reporting & Analytics
- Gain insights into response times, ticket volume, and customer satisfaction to optimize support strategies
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Arc Ticketing
Arc Ticketing is a ticketing software from Athen Systems that manages event ticket sales. It provides features such as online ticket purchasing, real-time inventory tracking, and customer management so event organizers can efficiently manage their sales operations. The platform is designed to cater to a wide range of events, ensuring that users can easily set up and monitor ticket sales. With an intuitive interface, it allows for quick adjustments to ticket pricing and availability. Key capabilities: online ticket purchasing real-time inventory tracking customer management event analytics user-friendly interface Best for: event organizers that need a comprehensive solution for ticket sales and management.
Arc Ticketing Details
Arc Ticketing's In-App Market Place
Does Arc Ticketing have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (chf), Cny (元), Ils (₪), Rub (руб)
Pros & Cons
- Automated ticket routing enhances efficiency.
- Comprehensive SLA management ensures timely resolutions.
- Multi-channel support streamlines customer interactions.
- Robust reporting tools aid in performance analysis.
- Cloud-based deployment offers scalability.
- No free version or trial available.
- Limited information on advanced analytics features.
- No in-app marketplace for additional tools or services.
- No mobile application for chat management.
Arc Ticketing's Support Options
Email Address
deals@athensystems.comContact
+1 732-705-7771Arc Ticketing's Alternatives
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