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Software Status:Active

About AuditCall

AuditCall is a call tracking software/platform from AuditCall that provides an entire suite of integrated tools for marketing the business and turning leads into customers. It combines contact management, geographic tracking, and lead conversion analytics so businesses can effectively manage their marketing efforts. AuditCall supports multiple regions including North America and Latin America, ensuring businesses in various locations can use its features. Users can access contact information, track calls across different countries, and analyze lead sources to improve marketing strategies. Key capabilities: Contact Management Geographic Tracking Lead Conversion Analytics Multi-Region Support Call Analytics Best for: businesses that need comprehensive call tracking and marketing management solutions.

AuditCall Details

Vendor
AuditCall
Year Launched
2017
Location
2055 Limestone Road STE 200-C, Wilmington
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian
Users
Manager, Auditor, Compliance Officer, Quality Assurance Specialist
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Tracking, AuditCall

AuditCall's In-App Market Place

Does AuditCall have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Supports a wide array of communication channels: phone (including VoIP), SMS (various types), video conferencing, email, and instant messaging.
  • Dedicated contact center platform, call recording, call management software, and a virtual receptionist.
  • Integrates with popular business tools, analytics platforms, and marketing platforms, including Facebook, Google Analytics, Google Ads, Marketo, Shopify, Zoho CRM, Salesforce, and Microsoft Dynamics 365.
  • Explicitly states it offers scalable tools for both small businesses and enterprises.
  • Emphasizes deep business and customer intelligence through analytics.
  • While an "Auto Dialer" is listed, the presence of other features (like Click to Call and Number Masking) suggests a focus on more permission-based calling, possibly to address TCPA compliance
  • While multiple support resources are mentioned, there's no information about service level agreements (SLAs) or response times.

AuditCall's Support Options

Chatbot

Available

AuditCall's Alternatives