DBA Media Ghost Call Tracking logo

DBA Media Ghost Call Tracking

by dbaPlatform · Since 2017
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Active1+ countriesCloud
Quick facts
VendordbaPlatform
Year launched2017
StatusActive
LocationdbaPlatform 333 3rd Ave N, Ste 412, Saint Petersburg, Florida 33701, USA
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About DBA Media Ghost Call Tracking

DBA Media Ghost Call Tracking is a local advertising and listing solution software from dbaPlatform that helps businesses manage their online presence across Google, Apple, and Microsoft. It provides features such as case studies, a knowledge base, and sales contact options, so users can understand how online search translates into foot traffic. The software is designed by industry experts who focus on effective advertising strategies. Users can access valuable insights through its case studies and knowledge resources, allowing them to make informed decisions about their advertising efforts. Key capabilities: call tracking analytics local listing management case studies customer support Best for: local businesses that need to improve their online visibility and track customer interactions.

DBA Media Ghost Call Tracking by dbaPlatform is a comprehensive and sophisticated call tracking solution designed to empower businesses with the tools they need to optimize marketing strategies, enhance customer engagement, and boost overall campaign effectiveness. With its robust features such as call recording, keyword tracking, campaign management, and detailed reporting, this software caters to businesses across various industries, making it a versatile tool for improving communication and marketing outcomes. One of the standout aspects of DBA Media Ghost Call Tracking is its user-friendly and intuitive interface. The dashboard is thoughtfully organized, ensuring that users can easily navigate through its features without feeling overwhelmed. Customizable widgets allow users to tailor the interface to their specific needs, while real-time data visualization enhances decision-making by providing instant insights. The straightforward setup process further ensures accessibility, even for those with limited technical expertise, making it an ideal choice for businesses of all sizes, including small enterprises and startups. The software’s functionality is where it truly shines, offering a robust set of features that address a wide array of business needs.

Pros & Cons

Pros
  • • Provides real-time call tracking data
  • • Offers detailed caller information and call recordings
  • • Helps users track the performance of different advertising campaigns
  • • Allows for optimization of marketing strategies based on call data
  • • Integrates with popular CRM systems for easy lead management
Cons
  • • Limited customization options for call tracking metrics
  • • Limited integrations with other CRM or marketing platforms
  • • Reporting interface can be overwhelming and difficult to navigate
  • • Customer support response time can be slow
  • • May experience occasional technical glitches or bugs that impact call tracking accuracy

Features

Key features

1. Expertise

Led by former Googlers, specializing in local advertising and listing management.

2. Partnerships

The only partner of Google, Apple, and Microsoft offering both local listing and advertising solutions.

3. Comprehensive Solutions

Offers both managed services (hands-off) and tools for in-house teams.

4. Industry Focus

Specializes in chains, agencies, and brands, with deep understanding of each sector's needs.

5. Peace of Mind

Emphasizes providing clients with confidence that their local presence is optimized.

Additional features

1. Near Me Metrics™ Reporting

This is a proprietary reporting feature. It likely provides in-depth analytics and insights specifically related to "near me" searches and local search performance. This helps businesses understand how they're being discovered by local customers and track the effectiveness of their local SEO efforts.

2. Listing Manager

This tool allows businesses to manage their listings across multiple platforms (likely Google, Apple, Microsoft, and potentially others) from a single dashboard. It helps ensure consistency and accuracy of information like business name, address, phone number, hours, website, etc.

3. Post Manager

Similar to social media post scheduling, this feature likely allows businesses to create and schedule posts on their local listings (e.g., Google Business Profile). This can be used to share updates, promotions, events, and other engaging content to attract local customers.

4. Photo Manager

This tool helps businesses manage the photos associated with their local listings. High-quality photos are crucial for attracting attention and showcasing the business. The manager might include features for uploading, organizing, optimizing, and tracking the performance of photos.

5. Q&A Manager

This feature likely helps businesses monitor and respond to questions asked by potential customers on their local listings (especially on Google Business Profile). Prompt and helpful responses can improve customer engagement and conversion rates.

6. Review Manager

This is a critical tool for managing online reviews. It likely allows businesses to monitor reviews from various platforms, respond to both positive and negative reviews, and potentially analyze review sentiment and trends.

7. Video Manager

Similar to the photo manager, this tool helps manage video content on local listings. Videos can be even more engaging than photos, and this feature likely provides tools for uploading, optimizing, and tracking video performance.

8. Expanded Listings

This feature probably refers to the ability to add more detailed information to listings beyond the basic NAP (Name, Address, Phone). This might include things like service menus, product catalogs, attributes (e.g., wheelchair accessible, Wi-Fi available), and other details that can help customers make informed decisions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
10
Billing currencies

Available in

USA

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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